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can't access phonebook on htc sensation

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  • 11-06-2014 2:00pm
    #1
    Registered Users Posts: 4,812 ✭✭✭


    It's very frustrating.
    It comes and goes as it pleases.
    Any ideas on how I can solve it?


Comments

  • Registered Users Posts: 772 ✭✭✭maki


    Can you be a bit more specific about what exactly is happening?
    What happens when you go into the People app?


  • Registered Users Posts: 4,812 ✭✭✭Addle


    Thanks for the reply.
    It just says 'loading' but doesn't load.


  • Registered Users Posts: 772 ✭✭✭maki


    It sounds like there's something wrong with your contacts. I've seen crazy things happen back on Gingerbread where my contacts would get duplicated tons of times and cause plenty of lag in the people app. That could be what's happening here.

    Do you have your contacts backed up anywhere?
    If you do, go to Settings -> Apps -> All -> People, then clear data.
    Then try to open the app and reimport your contacts.

    If you don't have them backed up, either try another dialer to see if it works (try Dialer One), or else grab one of the duplicate contact apps on the Play Store to see if it's your contacts that are causing the issue.


  • Registered Users Posts: 4,812 ✭✭✭Addle


    That's very complicated!
    I might just get a new phone instead!


  • Registered Users Posts: 208 ✭✭DERPY DERPFACE


    Its not really complicated.


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