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windows 8 laptop problem on start up!

  • 06-06-2014 12:12am
    #1
    mightyreds
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭


    Hi guys

    Have a problem with my laptop its a compaq cq58 on after logging in i keep getting a blue screen saying system has to be restarted and giving errors like,
    Kernel data inpage error,system service exception.

    It starts in to safe mode ok but i have tried a refresh and a reset and they just fail, also after an attempted refresh it ran a repair on the hard drive ran for about 2 hours but still is not giving me anything past the login screen.
    i was in the system diagnostics and ran a hard disk check and a memory test and they both came back as passed, so i'm a bit stuck on it now.
    thanks


Comments

  • #2
    johndoe99
    Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    run System File Checker:

    http://support.microsoft.com/kb/929833


  • #3
    mightyreds
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭mightyreds


    I ran it and it repaired files, i'm getting a smart harddisk 301 error now so, I presume the hard disk was dying and it is gone now as its not booing at all? would that be right i have everything backed up will i def have to go change the hard drive now?


  • #4
    johndoe99
    Registered Users, Registered Users 2 Posts: 1,882 ✭✭✭johndoe99


    mightyreds wrote: »
    I ran it and it repaired files, i'm getting a smart harddisk 301 error now so, I presume the hard disk was dying and it is gone now as its not booing at all? would that be right i have everything backed up will i def have to go change the hard drive now?

    yes that's right, HD has failed, needs a new one.


  • #5
    mightyreds
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭mightyreds


    alright thanks


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