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How do I cancel efibre, an hour after installation ?

_Whimsical_ · 2014-06-04 15:17:27

So my efibre and phone bundle arrived today. I was on the 25mb bb package from Eircom but decided to upgrade as Eircom told me I could get upto 100mb in my area whereas some are promised upto 75,50 etc . I checked this online of Eircom broadbands projected speed checker and was delighted to see it was true. Instead…

04-06-2014 3:17pm

#1

_Whimsical_

Registered Users, Registered Users 2 Posts: 7,992 ✭✭✭

Join Date: July 2004

Posts: 7508

So my efibre and phone bundle arrived today. I was on the 25mb bb package from Eircom but decided to upgrade as Eircom told me I could get upto 100mb in my area whereas some are promised upto 75,50 etc . I checked this online of Eircom broadbands projected speed checker and was delighted to see it was true.

Instead today on my fancy new broadband I'm getting speeds of between 8mb and 15mb .

How do I go about cancelling my contract?

0

Comments

#2 05-06-2014 11:32am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

_Whimsical_ wrote: »

So my efibre and phone bundle arrived today. I was on the 25mb bb package from Eircom but decided to upgrade as Eircom told me I could get upto 100mb in my area whereas some are promised upto 75,50 etc . I checked this online of Eircom broadbands projected speed checker and was delighted to see it was true.

Instead today on my fancy new broadband I'm getting speeds of between 8mb and 15mb .

How do I go about cancelling my contract?

Hi _Whimsical_

There is most likely an issues which need the attention of technical support - please contact technical support in relation to the slow speeds on 1890260260 or via webchat here: [font=Calibri","sans-serif]http://www.eircom.net/about/contact/[/font][font=Calibri","sans-serif]http://www.eircom.net/about/contact/

Thanks
Al
[/font]

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