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Payment not getting through correctly

  • 04-06-2014 7:36am
    #1
    ThrowinShapes
    Registered Users, Registered Users 2 Posts: 63 ✭✭


    Hello,

    I'm having an issue in the past few months with paying my rent. It appears to be coming from my bank account each month with no issues, but the people it's going to are saying they can't locate it. It worked without issue before, so I guess I just need to find any possible reason for this, and to get it sorted.

    Thanks!


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi ThrowinShapes, 

    Thanks for posting. 

    The best thing to do is to in this instance is to call Bank of Ireland 365 on 0818 365 365 /+353 1 4044000 and a representative will take a look at the details of the transactions that have not reached the payee and compare them to previous transfers that were successful. The rep can also arrange for proof of payments for the transactions.

    Representative assisted hours are 8am - 12midnight Mon - Fri and 9am - 6pm Sat, Sun and Bank/Public Holidays. 

    Thanks

    Billy


  • #3
    ThrowinShapes
    Registered Users, Registered Users 2 Posts: 63 ✭✭ThrowinShapes


    Bank of Ireland: Billy wrote: »
    Hi ThrowinShapes, 

    Thanks for posting. 

    The best thing to do is to in this instance is to call Bank of Ireland 365 on 0818 365 365 /+353 1 4044000 and a representative will take a look at the details of the transactions that have not reached the payee and compare them to previous transfers that were successful. The rep can also arrange for proof of payments for the transactions.

    Representative assisted hours are 8am - 12midnight Mon - Fri and 9am - 6pm Sat, Sun and Bank/Public Holidays. 

    Thanks

    Billy
    Sounds good, cheers :)


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