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private message never replies

  • 28-05-2014 11:23am
    #1
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭


    When would be able to answer(respond) to the private messages which I sent about a week ago to Alan from eircom??


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    newbie13 wrote: »
    When would be able to answer(respond) to the private messages which I sent about a week ago to Alan from eircom??
    Apologies newbie13

    Must have missed it, I'll look in to this now and get back to you soon.

    Al


  • #3
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭newbie13


    eircom: Alan wrote: »
    newbie13 wrote: »
    When would be able to answer(respond) to the private messages which I sent about a week ago to Alan from eircom??
    Apologies newbie13

    Must have missed it, I'll look in to this now and get back to you soon.

    Al
    thanks, waiting for your answer.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Hi newbie13

    I have just looked in to your PM and I'm afraid that I will be unable to reset your email password for you even if you emailed me a scanned copy of your passport for identity.

    I will unable of offer assistance to eircom.net email access issues and such enquiries & issues must go through the email support centre on 1530277100 if you are currently not an eircom customer.

    Thanks
    Al


  • #5
    newbie13
    Registered Users, Registered Users 2 Posts: 156 ✭✭newbie13


    eircom: Alan wrote: »
    Hi newbie13

    I have just looked in to your PM and I'm afraid that I will be unable to reset your email password for you even if you emailed me a scanned copy of your passport for identity.

    I will unable of offer assistance to eircom.net email access issues and such enquiries & issues must go through the email support centre on 1530277100 if you are currently not an eircom customer.

    Thanks
    Al
     I was speaking to 1530277100 number, agent put me on hold for 14 minutes, My €20 call credit finished.   They couldnt solve my issue


  • #6
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    newbie13 wrote: »
    eircom: Alan wrote: »
    Hi newbie13

    I have just looked in to your PM and I'm afraid that I will be unable to reset your email password for you even if you emailed me a scanned copy of your passport for identity.

    I will unable of offer assistance to eircom.net email access issues and such enquiries & issues must go through the email support centre on 1530277100 if you are currently not an eircom customer.

    Thanks
    Al
     I was speaking to 1530277100 number, agent put me on hold for 14 minutes, My €20 call credit finished.   They couldnt solve my issue
    Hi newbie13

    The 1530 number is 33cent per minute. The best advice I can offer is to contact email support for assistance.

    Al


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