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Amazon order in my account - possible fraud - what do I do?

  • 28-05-2014 10:14AM
    #1
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,616 Mod ✭✭✭✭


    I just checked my email to see someone had placed an order through Amazon.com. They ordered a bicycle tyre in the US from my account. I then got an email saying the payment was declined.
    What should I do to report this?


Comments

  • #2
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,508 CMod ✭✭✭✭Nody


    To Amazon after you've changed your password and then scan your PC for any suspicious software (i.e. key loggers etc.).


  • #3
    skelligs
    Closed Accounts Posts: 196 ✭✭skelligs


    are you sure the order is on your account and its not a phishing email that looks like an order from amazon.

    do not click on any part of the email - simply go into your amazon account and see if there is any purchase pending. If not, delete the email and forget about it.


  • #4
    Zascar
    Moderators, Motoring & Transport Moderators, Music Moderators Posts: 12,616 Mod ✭✭✭✭Zascar


    Yes I logged in to my amazon account and the order is there.
    How can I find the appropriate way to contact Amazon to tell them?


  • #5
    joujoujou
    Registered Users, Registered Users 2 Posts: 14,246 ✭✭✭✭joujoujou
    Unregistered Users


    This way maybe?

    http://www.amazon.com/gp/help/customer/display.html?nodeId=201182150


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