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Self Service - SEPA

Swampyjocks · 2014-05-27 11:10:54

Hi, We used a self service in branch machine this morning to make a lodgement to clear a credit card account. This was in order to eliminate late fees due to 100% direct debit. We have since discovered that due to SEPA there is a 7 working day processing duration. Is there a way to cancel this lodgement and redirect funds…

27-05-2014 11:10am

#1

Swampyjocks

Registered Users, Registered Users 2 Posts: 23 ✭

Join Date: August 2010

Posts: 12

Hi,
We used a self service in branch machine this morning to make a lodgement to clear a credit card account. This was in order to eliminate late fees due to 100% direct debit. We have since discovered that due to SEPA there is a 7 working day processing duration.

Is there a way to cancel this lodgement and redirect funds to current account?

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Comments

#2 27-05-2014 11:39am

Bank of Ireland: Janet

Closed Accounts Posts: 314 ✭✭

Join Date: March 2014

Posts: 308

Good afternoon,

Thank you for your post.

If it was a cheque lodgment it may be possible to stop this if you contact the branch straight away, but a cash payment will already have processed and credited to your card.
Here is the branch locator, and a customer service representative will help with this.
http://personalbanking.bankofireland.com/help-centre/branch-locator/
Janette

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