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Two tablets. App incompatible with one.

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  • 26-05-2014 9:32am
    #1
    shedweller
    Closed Accounts Posts: 4,029 ✭✭✭


    My kids got got an asus hd7 each and recently i tried to put an antivirus app on but it says it is incompatible on one of them. How is that possible?
    The tablet in question has had a full restore a while beforehand so im wondering could that be part of the problem?


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    #2
    Kavrocks
    Registered Users Posts: 2,345 ✭✭✭Kavrocks


    There is no need for antivirus software on an Android tablet (or phone). You are wasting your time and money. What's of more benefit is anti-theft software.

    There are a multitude of reasons why that could happen my first thought would be different Android versions.


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    #3
    Maximus Alexander
    Registered Users Posts: 13,080 ✭✭✭✭Maximus Alexander


    shedweller wrote: »
    My kids got got an asus hd7 each and recently i tried to put an antivirus app on but it says it is incompatible on one of them. How is that possible?
    The tablet in question has had a full restore a while beforehand so im wondering could that be part of the problem?

    It sounds like the tablets may have come out of the box with a later Android version and the full restore has returned one of them to an earlier version which the app does not support.

    This sounds unusual, because most apps would support a broad range of Android versions, but you can check this by going to Settings -> About Device and checking the Android version.

    If one of them has an older version, update it and try to install your app again.

    On an unrelated note, I would agree with the above poster that I am not sure how much value there really is in having antivirus software for Android.


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    #4
    hallo dare
    Closed Accounts Posts: 1,787 ✭✭✭hallo dare


    This happened me on an S2 when installing Instagram.

    On my first S2 it installed no problem. Wrecked the phone so got a new one.

    On the second S2 (running the same firmware as the original) it said that the app was not compatible with my device, this was even with a multitude of apps i was having the problem. So i done a full system reset and then all was fine.

    Just one of those things i guess.


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    #5
    shedweller
    Closed Accounts Posts: 4,029 ✭✭✭shedweller


    Ok so i checked both tablets and they are up to date. Both showing android version 4.2.2 and kernel version 3.4.5
    I have clicked to update and am told they are ok.
    Weird.


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