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7pm to midnight broadband is unusable - cancellation policy

ClonNGB · 2014-05-26 07:17:17

i have had a case open for months as my broadband drops from 15mb to almost zero at 7pm and only returns after midnight. I have had engineers out and they said the problem was in an exchange in dublin. Whats the cancellation policy ? Will i be held to 12 month contract ? Presume I have some consumer rights, do I need to go…

26-05-2014 7:17am

#1

ClonNGB

Registered Users, Registered Users 2 Posts: 220 ✭✭

Join Date: July 2011

Posts: 206

i have had a case open for months as my broadband drops from 15mb to almost zero at 7pm and only returns after midnight. I have had engineers out and they said the problem was in an exchange in dublin. Whats the cancellation policy ? Will i be held to 12 month contract ? Presume I have some consumer rights, do I need to go via commreg, small claims court ?

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