iPhone 5S Battery woes

AdMMM

I've had my iPhone 5S since it came out, but lately the battery performance has been absolutely woeful. I did all the usual tricks (disabled background refresh, removed my exchange account, disabled 4G, disabled location services etc) but this didn't help at all.

It's at the stage where a full charge will give me about 1 hour of usage and 4 hours of standby (and by usage I mean iMessage and the Guardian website... no games or videos or anything like that).

I restored as a new phone and I still had the same issues... could see the % drop by about 2% a minute by just checking the screen.

My phone is still in warranty, but I sent Apple diagnostics through their website and on their chat they told me that my battery is still working fine and that if I sent it in for a service, they'd likely just send it back untouched.

Is there anything I can do to prove to them that my battery is indeed ****ed?1 hour of mild usage on a phone less than a year old is not "working fine"

FourFourRED

AdMMM wrote: »

I've had my iPhone 5S since it came out, but lately the battery performance has been absolutely woeful. I did all the usual tricks (disabled background refresh, removed my exchange account, disabled 4G, disabled location services etc) but this didn't help at all.

It's at the stage where a full charge will give me about 1 hour of usage and 4 hours of standby (and by usage I mean iMessage and the Guardian website... no games or videos or anything like that).

I restored as a new phone and I still had the same issues... could see the % drop by about 2% a minute by just checking the screen.

My phone is still in warranty, but I sent Apple diagnostics through their website and on their chat they told me that my battery is still working fine and that if I sent it in for a service, they'd likely just send it back untouched.

Is there anything I can do to prove to them that my battery is indeed ****ed?1 hour of mild usage on a phone less than a year old is not "working fine"

I think you've had an unlucky battery & the same goes for that customer service. If you have a genuine problem with your battery & send it to them I would be quite positive that they will replace the battery with a new one. It would be incredibly un-Apple like for them to do nothing with it & not belive you.

If you have a spare phone around you should definitely mail in the phone. Shouldn't take more than 4 business days to get it back.

dicknorris

Having the exact same problem if had a iphone 3 4 & 5 but im now going to change my wife has a samsung galaxy and i started to use it just to check battery life and the difference is unreal

FourFourRED

This is the battery life I get on my 5s.

Push email, push notifications for a lot of apps, 40% screen brightness, a lot of Facebook Twitter YouTube, Snapchat, Safari, Email, messaging & Viber throughout the day.

Died off at 7hrs 45mins usage time and roughly 13 hours standby time. Basically 9:30am unplug and died off around 10:30pm last night.

GhostInTheRuins

AdMMM wrote: »

Is there anything I can do to prove to them that my battery is indeed ****ed?1 hour of mild usage on a phone less than a year old is not "working fine"

The only thing I can think of is if your phone is jailbroken you can install batterylife and it will give you detailed info on the state of your battery. The most telling in your case would be capacity. I'm not aware of a way of finding this information without being jailbroken though.

http://www.t3chniq.com/cydia-tweak-batterylife/