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upc

  • 14-05-2014 10:48am
    #1
    derold
    Registered Users, Registered Users 2 Posts: 22 ✭


    Anyone else think that UPC are brutal?When you ring up about a problem, it takes forever to get in contact with them, and when they pass you through department they never share info, so you have to give the same information over and over again.


Comments

  • #2
    cmssjone
    Registered Users, Registered Users 2 Posts: 363 ✭✭cmssjone


    derold wrote: »
    Anyone else think that UPC are brutal?When you ring up about a problem, it takes forever to get in contact with them, and when they pass you through department they never share info, so you have to give the same information over and over again.

    Yes


  • #3
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    @derold - do you have a specific consumer issue? Otherwise I will merge this thr ead into the general best/worst customer service thread.

    dudara


  • #4
    domark
    Registered Users, Registered Users 2 Posts: 7 ✭domark


    derold wrote: »
    Anyone else think that UPC are brutal?When you ring up about a problem, it takes forever to get in contact with them, and when they pass you through department they never share info, so you have to give the same information over and over again.

    You enter account number when the machine asks for it and then the first line ask again the same information, then upon putting you through to the next department the call suddenly drops (at least one time out of two for me). Just wasted twenty minutes.


This discussion has been closed.
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