SKY+HD Box & Vodafone BB

Mugser

Hi folks, apologies if this has been covered before;

I've just about got the works in terms of Sky's TV package and had broadband and phone with them till I got a better offer from Vodafone last week so I switched. So the new fibre-ready vodafone arrived and I set it up, connected laptops, phones, playstation, ipads, printer etc, no issue, all as it should be... Until it came to the sky box; it was connected to the sky hub wirelessly using sky's own adapter plugged into the back of the sky box for the on-demand services and such. With the new router the sky box searched and found the router no problem and I put in the wireless key, again no problem.. now when I go to services and onto the network page it shows the 'Network Connection' as OK but the 'On Demand tab it displaying a 'Fail' so I no longer have access to the On Demand services.

I did some googling and the common suggestion was to change the Multiplexing Method to LLC-based in the ADSL settings on the router webpage. I didnt have access to this on the webpage so I rang vodafone and was told that the new fibre ready routers are set this way by default.

Any Ideas people?
Cheers.

swoofer

You are not alone Sky are issuing a new software update and it is causing a bit of /helpforum.sky.com/t5/On-Demand-Catch-Up-TV/Connection-to-On-Demand-not-working-after-latest-software/td-p/1971518