Toyota Auris oil consumption

chimmy chonga

My Sister has a 2010 Auris Luna 1.4 diesel 50,000km and since her last oil change she has had the oil level warning light come on twice and I've topped it up with a little over a half litre each time, about 1500km apart. The garage (Toyota main dealer) told her that this is normal for modern diesels to use a pint of oil every 1000km. Is this correct? She wrote to Toyota but they have yet to reply.

Bpmull

Are you topping it up with the correct grade oil. Is it being serviced ever 15k km or whatever the interval is. Are you sure it not leaking oil through an intercooler hose or something like that. Did you look around the engine and see if there was oil anywhere or on the sump gaurd. If it's genuinely burning that amount of oil I wouldn't consider that normal. Toyota cover themselves by saying it can burn upto a pint every 1000km but at the end of the day that's not normal and there is a reason why the engine is burning that amount of oil. Maybe it would be ok if it burned that amount at 300k km as the seals within the engine would be worn etc but at 50k km. start by checking over the engine for any leaks. Is it smokey ?

chimmy chonga

Bpmull wrote: »

Are you topping it up with the correct grade oil. Is it being serviced ever 15k km or whatever the interval is. Are you sure it not leaking oil through an intercooler hose or something like that. Did you look around the engine and see if there was oil anywhere or on the sump gaurd. If it's genuinely burning that amount of oil I wouldn't consider that normal. Toyota cover themselves by saying it can burn upto a pint every 1000km but at the end of the day that's not normal and there is a reason why the engine is burning that amount of oil. Maybe it would be ok if it burned that amount at 300k km as the seals within the engine would be worn etc but at 50k km. start by checking over the engine for any leaks. Is it smokey ?

Thanks for your reply. I don't know too much about cars and my Sister even less that's why she left it in to have the oil changed. There is no obvious sign of an oil leak as she keeps it parked in a car port that has a fairly clean concrete floor so she would easily see a leak. No it's not smokey. The guy in our local garage gave her Castrol 5W30 to top up he said that was the correct one to use. She's surprised that Toyota didn't get back to her.

Bpmull

chimmy chonga wrote: »

Thanks for your reply. I don't know too much about cars and my Sister even less that's why she left it in to have the oil changed. There is no obvious sign of an oil leak as she keeps it parked in a car port that has a fairly clean concrete floor so she would easily see a leak. No it's not smokey. The guy in our local garage gave her Castrol 5W30 to top up he said that was the correct one to use. She's surprised that Toyota didn't get back to her.

See most cars have a plastic tray which covers the bottom of the engine. So that would catch the leaking oil and stop it dripping on the concrete in some cases. It's worth getting a decent flash lamp and looking at all the hoses and the plastic tray just see if you can see oil anywhere. Or just bring it to a mechanic. If it's not smokey at all I don't see how it could burn that much oil. You'd smell it buying so it could be leaking. Best to get it checked out sooner rarer than later. If you can't see anything bring to to a mechanic. And obviously keep it topped in the mean time don't drive around with the light on but I'm sure you already know that anyway since you've been topping it up.

chimmy chonga

Bpmull wrote: »

See most cars have a plastic tray which covers the bottom of the engine. So that would catch the leaking oil and stop it dripping on the concrete in some cases. It's worth getting a decent flash lamp and looking at all the hoses and the plastic tray just see if you can see oil anywhere. Or just bring it to a mechanic. If it's not smokey at all I don't see how it could burn that much oil. You'd smell it buying so it could be leaking. Best to get it checked out sooner rarer than later. If you can't see anything bring to to a mechanic. And obviously keep it topped in the mean time don't drive around with the light on but I'm sure you already know that anyway since you've been topping it up.

OK Thanks - Tomorrow I'll check underneath tray and there is a guy down the road that has a 'pit' in his garage maybe I'll ask him to have a look. Much appreciate your advice.:)

charlieharper

chimmy chonga wrote: »

My Sister has a 2010 Auris Luna 1.4 diesel 50,000km and since her last oil change she has had the oil level warning light come on twice and I've topped it up with a little over a half litre each time, about 1500km apart. The garage (Toyota main dealer) told her that this is normal for modern diesels to use a pint of oil every 1000km. Is this correct? She wrote to Toyota but they have yet to reply.

Normal for a pint every 1,000km? That's complete BS, I have a modern 1.6dsl car and I've never had to top it up between services (10,000-12,000km)

There's def a leak or something else going on or the dealer hasn't changed the filters at all. Get your local guy to double check that all the filters were actually changed.

supervento

charlieharper wrote: »

Normal for a pint every 1,000km? That's complete BS, I have a modern 1.6dsl car and I've never had to top it up between services (10,000-12,000km)

There's def a leak or something else going on or the dealer hasn't changed the filters at all. Get your local guy to double check that all the filters were actually changed.

while ur car might not consume any oil between services, for some cars it is normal for modern diesels to burn a certain amoint of oil between services, some modern diesels can consume alot of oil between services which can be excessive and needs to be investigated like in the o.p's case

if you look a most owners manuals you will find it does state often i.e that it is considered normal for modern diesel engines to consumer up to .4 of a litre per 1000- to 1500klm, while it is a lot of oil car manufacturers will often state this to cover themselves in these situations.

also bearing in mind the o.p's sister car takes 4.3 litres of oil so considering that low oil level light seem to now come on sooner to avoid potential damage and also bearing in mind the service interval is 15,000kms on that car, all these too have to be taken into account

you are right tho a pint(568ml) per 1000klm is excessive......

Stargazing79

Hi Chimmy Chonga, just wondering did your sister get to the bottom of the problem?

chimmy chonga

Stargazing79 wrote: »

Hi Chimmy Chonga, just wondering did your sister get to the bottom of the problem?

Hi! - No she never did get a resulution to the problem. Toyota took a minimum of 7 days to reply to e-mails and the garage (main dealer) really couldn't be bothered. She will be changing to a VW golf when she returns from her inter-rail in sept. Overall a bad experience from the makers of the Best Built Cars in the World.:(

sandydan

was talking to a mechanic yesterday re purchasing dsl corolla and he said some thing about engine changes in 2010 and 2011 toyota auris that were burning oil , mentioned turbo problems as well .my experience with a toyota m dealer and toyota care are not in positive mould either. im beginning to think toyota are not the best in ireland re customer care and maybe a letter of complaint to toyota uk or japan or threat of same might be required. certainly a complaint to a EU office might be warranted IMO. ,btw some main dealers have better reputation than other re customer service or so i heard what mileage has Auris done and was it Main Dealer serviced

sandydan

dont want to spoil your day or anything , just saw thread on 08 Passat 170,000 km engine gone and know a few with quite an amount of eletrics trouble as well. another thing that may cause oil "burning" is diesel and driving habits.some time an additive is required to eliminate carbon build up either on valves sleeves or rings,i know i had problem caused by "dirty dsl" , now i stick to branded dsl pump , not same one alltime.as different brands add different additives to clean engine. a good hard drive and more frequent oil change than recommended by toyota is warranted for cars doing less than 25,000 km per year to eliminate carbon problems, such as turbo failures ,oil burning etc.

IP freely

sandydan wrote: »

dont want to spoil your day or anything , just saw thread on 08 Passat 170,000 km engine gone and know a few with quite an amount of eletrics trouble as well. another thing that may cause oil "burning" is diesel and driving habits.some time an additive is required to eliminate carbon build up either on valves sleeves or rings,i know i had problem caused by "dirty dsl" , now i stick to branded dsl pump , not same one alltime.as different brands add different additives to clean engine. a good hard drive and more frequent oil change than recommended by toyota is warranted for cars doing less than 25,000 km per year to eliminate carbon problems, such as turbo failures ,oil burning etc.

Fully agree on the dirty Diesel issue.

We now use only Topaz diesel as we find we get 30+ more miles from a fill of it, also our mechanic has commented on how clean our diesel filter is since we starting using only Topaz around 2 years ago.

Our 1.4 diesel Auris also gets fairly sluggish about 1000mls before a service, we now get it serviced at 9k mls interviews.

IPF

sandydan

IP freely wrote: »

Fully agree on the dirty Diesel issue.

We now use only Topaz diesel as we find we get 30+ more miles from a fill of it, also our mechanic has commented on how clean our diesel filter is since we starting using only Topaz around 2 years ago.

Our 1.4 diesel Auris also gets fairly sluggish about 1000mls before a service, we now get it serviced at 9k mls interviews.

IPF

wonder why its getting sluggish, sounds like oil vapour entering combustion chamber due to oil breakdown to me.or if carbon on sleeves, oil passing beyond rings into combustion chamber.either way for a while id service at 7,000 miles max, avoid short urban runs and get in good high speed run over min 30 mile runs for a while and see what happens. at what stage does oil burning start beginning,mid way or later stage of interval

9,000 miles 15,000 km service interval is around normal recommended in my 08 toyota dsl car anyway (ref service manual) im now servicing at 12,000 km 7,600 miles approx due to doing 35,000 km/annum.what service interval were you using before and are you using know reliable brand 5w30 fully synthetic oil not one that just says meets spec.
old saying about oil changes was 3 oil changes per annum due to moisture absorption regardless of mileage. so high mileage cars could exceed recommended interval without risk of oil breakdown if using good oil.

IP freely

sandydan wrote: »

wonder why its getting sluggish, sounds like oil vapour entering combustion chamber due to oil breakdown to me.or if carbon on sleeves, oil passing beyond rings into combustion chamber.either way for a while id service at 7,000 miles max, avoid short urban runs and get in good high speed run over min 30 mile runs for a while and see what happens. at what stage does oil burning start beginning,mid way or later stage of interval

9,000 miles 15,000 km service interval is around normal recommended in my 08 toyota dsl car anyway (ref service manual) im now servicing at 12,000 km 7,600 miles approx due to doing 35,000 km/annum.what service interval were you using before and are you using know reliable brand 5w30 fully synthetic oil not one that just says meets spec.
old saying about oil changes was 3 oil changes per annum due to moisture absorption regardless of mileage. so high mileage cars could exceed recommended interval without risk of oil breakdown if using good oil.

I didn't say it was burning oil

My mechanic put it down to "dodgy fuel" clogging up the fuel filter, living close to the border with NI probably doesn't help this. The car does around 20k miles per year service interval according to my book is 10000mls.

IPF

sandydan

IP freely wrote: »

I didn't say it was burning oil

My mechanic put it down to "dodgy fuel" clogging up the fuel filter, living close to the border with NI probably doesn't help this. The car does around 20k miles per year service interval according to my book is 10000mls.

IPF

my apologies got thread quotes mixed up meant reply to Chimmy Chonga

as for living near border my info is fuel depots are better policed up there than down here,some depots i believe do not know where diesel is sourced IMO , price quoted is king i guess.

sandydan

chimmy chonga wrote: »

My Sister has a 2010 Auris Luna 1.4 diesel 50,000km and since her last oil change she has had the oil level warning light come on twice and I've topped it up with a little over a half litre each time, about 1500km apart. The garage (Toyota main dealer) told her that this is normal for modern diesels to use a pint of oil every 1000km. Is this correct? She wrote to Toyota but they have yet to reply.

had conversation with salesman not main dealer,said similar to your case happens, not frequently, usually where low mileage is involved,( he said anyone doing less than 18,000 miles / annually over 25,000 km should not buy dsl car of any make.>personally i dont agree but) in one car driving only 8,000 km/annum they honed sleeves to stop oil consumption. personally i know this happens to high HP tractor engines doing all light tick-over type work, it destroys engines
usually an additive to diesel will clear it along with long journey,min 100 miles round trips driven hard ie,probably 60mph/100kmhr at higher revs than normal all time Not Using Top Gears, might suffice. that was his take on diesel car and low mileage. so 50,000 km if that is correct is 30,000 miles but if used on long journeys only should be okay imo but he would not agree as he maintained oil and filters(dsl and oil) need to changed min twice annually in all engines, regardless of mileage- his opinion not mine,why condensation