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Samsung Galaxy sIII

  • 28-04-2014 4:58pm
    #1
    patdoyle2011
    Registered Users, Registered Users 2 Posts: 1 ✭


    i've had an issue where my internal screen has 'cracked' according to samsung operatives even though there is no physical damage i.e. no cracks on main screen. I wanted to know if any other samsung users have had this problem as i received a quote of 140 euros to repair the phone.

    what does my warranty cover??
    Tagged:


Comments

  • #2
    irishpancake
    Registered Users, Registered Users 2 Posts: 1,481 ✭✭✭irishpancake


    patdoyle2011 wrote: »
    i've had an issue where my internal screen has 'cracked' according to samsung operatives even though there is no physical damage i.e. no cracks on main screen. I wanted to know if any other samsung users have had this problem as i received a quote of 140 euros to repair the phone.

    what does my warranty cover??

    Your EU Statutory Warranty covers hardware faults which present up to two years after purchsse, a directive which has been translated into Irish Consumer Law.

    The manufacturers warranty is in addition to your legally binding Statutory Warranty, but it may also cover such an eventuality, depending on the time factor.

    How long have you had the device??

    Who quoted you the repair cost??

    Your contract of sale, of course, is with the retailer, wherever you bought the device, so they are the people to approach in the first instance for remedy under law.


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