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Tesco Clubcard points

  • 24-04-2014 12:51PM
    #1
    Registered Users, Registered Users 2 Posts: 6


    Just checked my online clubcard points statement, and nearly fell off my chair, only 21 points were added, although I've spent a lot more than €21 over the past few weeks. There seems to be an issue at the moment with some clubcard holders accounts.

    So if you are a Tesco customer, check your clubcard statement when you get a chance!!


Comments

  • Registered Users, Registered Users 2 Posts: 9,626 ✭✭✭wmpdd3


    I think your vouchers are in the post, 21 is what's left over from the last posting.

    give them a call just in case, it's free.

    have you ordered a new card or anything recent.


  • Registered Users, Registered Users 2 Posts: 6 NoPainNoGain


    Gave them a call, the points hadn't been added. I checked my banking online and gave the customer care rep the amounts I'd spent over the past while. They only had one transaction on file, it was a recent trip that cost 21e. The guy said that they had recieved a few calls as of late in relation to the same. So I just said I pop up a post to let others know. The guy was very helpful and added on the points from the transactions that gone through.


  • Closed Accounts Posts: 8,057 ✭✭✭MissFlitworth


    Moved to Consumer Issues, not really a Food & Drink topic OP


  • Registered Users, Registered Users 2 Posts: 9,626 ✭✭✭wmpdd3


    Oh yeah, it's as well you called, nobody would notice until you get no vouchers.


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