[Nexus 5] 3G severely limited vs Wifi

JaMarcusHustle

Hi, just wondering if anyone else is having the same problem with their N5 or any other brand of smartphone.

Everything is fine over Wifi, but when on 3G I can't access the Google Play Store, I cant send emails (I can check and refresh my inbox though). Certain other things don't work either.

Does anyone have any ideas or suggestions to fix this?

Thanks.

projectgtr

JaMarcusHustle wrote: »

Hi, just wondering if anyone else is having the same problem with their N5 or any other brand of smartphone.

Everything is fine over Wifi, but when on 3G I can't access the Google Play Store, I cant send emails (I can check and refresh my inbox though). Certain other things don't work either.

Does anyone have any ideas or suggestions to fix this?

Thanks.

No issues here, Nexus 5 on meteor mostly in Dublin

pizzahead77

JaMarcusHustle wrote: »

Hi, just wondering if anyone else is having the same problem with their N5 or any other brand of smartphone.

Everything is fine over Wifi, but when on 3G I can't access the Google Play Store, I cant send emails (I can check and refresh my inbox though). Certain other things don't work either.

Does anyone have any ideas or suggestions to fix this?

Thanks.

What email service are you using? - it may be a case that the SMTP server is blocked on your network's 3G service

What mobile network are you using?

Do you have the correct APN settings configured on the phone?

BopNiblets

Does it stay stuck on 3G or go up to H/H+?
Cos that's what you want H+ is like 3.5G, faster than 3 itself...

Of course if you had LTE like me....

JaMarcusHustle

pizzahead77 wrote: »

What email service are you using? - it may be a case that the SMTP server is blocked on your network's 3G service

What mobile network are you using?

Do you have the correct APN settings configured on the phone?

I'm using my college email address which I connect to m.outlook.com through the stock email app. Not sure why I can receive emails but not send them?

I'm on O2. How would I go about verifying the APN settings? Sorry, not too tenchologically fluent

JaMarcusHustle

BopNiblets wrote: »

Does it stay stuck on 3G or go up to H/H+?
Cos that's what you want H+ is like 3.5G, faster than 3 itself...

Of course if you had LTE like me....

Mostly H.

I have LTE but I was under the impression that 4G isn't available on O2 yet, or has that nothing to do with it?

I have my preferred network type set as 3G. The other setting is LTE (recommended) but I didn't think there was any point using that as I'm with O2 who don't ahve 4G yet? Or is that cringeworthily incorrect?

JaMarcusHustle

Scatch that, I set it to LTE and it's working now. Woohoo!

But it's still H. I assume that it's just defaulting to that as it can't find 4G on O2?

BopNiblets

You need a 4G data plan to get the LTE speeds, and it's only around Dublin (possibly other cities, dunno) at the moment, otherwise, H it is.