Windows 8.1 Internet explorer 11 won't start just get error

Snake Plisken

Hi wierd issue I'm not sure if its due to some update but whenever I try and launch internet explorer from its tile or from the desktop I get internet explorer has stopped working and the usual "a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
Now I can start it from the run command using iexplore.exe /extoff, but no way it starts normally even disabling the extensions. I have even tried un-installing and re-installing it still no joy. Anyone any ideas?

Thanks

bodonnell

Same issue here, started about 2 hours ago !!

ZENER

Right-Click the shortcut on the task bar quick launch section and check what the Target field says.

Ken

Snake Plisken

"C:\Program Files\Internet Explorer\iexplore.exe"

also pulled the following from event viewer

Log Name: Application
Source: Application Error
Date: 23/04/2014 01:47:53
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Windows8SuperPC
Description:
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17037, time stamp: 0x5312c30a
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x5308893d
Exception code: 0xc0000005
Fault offset: 0x00050833
Faulting process ID: 0xe38
Faulting application start time: 0x01cf5e8da8bce2a0
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: e6b20480-ca80-11e3-bff1-002522c9ed0c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"&gt;
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-04-23T00:47:53.000000000Z" />
<EventRecordID>46975</EventRecordID>
<Channel>Application</Channel>
<Computer>Windows8SuperPC</Computer>
<Security />
</System>
<EventData>
<Data>IEXPLORE.EXE</Data>
<Data>11.0.9600.17037</Data>
<Data>5312c30a</Data>
<Data>ntdll.dll</Data>
<Data>6.3.9600.17031</Data>
<Data>5308893d</Data>
<Data>c0000005</Data>
<Data>00050833</Data>
<Data>e38</Data>
<Data>01cf5e8da8bce2a0</Data>
<Data>C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>e6b20480-ca80-11e3-bff1-002522c9ed0c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

Codpeas

Snake Plisken wrote: »

"C:\Program Files\Internet Explorer\iexplore.exe"

also pulled the following from event viewer

Exact same fault described here. Bunch of people offered suggestions for resolving this - might be worth trying a couple:

http://answers.microsoft.com/en-us/ie/forum/ie11-iewindows8_1/ie-gives-error-immediately-on-starting/382be5f4-7fca-4140-a193-7742e4e39eae

bodonnell

As per one suggestion I disabled all the add-ons & enabled one by one but to no avail. However it is working again now but not by anything I've done I think !

Snake Plisken

I had to uninstall KB2919355 which I think is the 8.1 update as I read somewhere about installing it from the MS store but it didn't find it so, I just went off and re-installed it and internet explorer started working again!

demanufactured

Install a different browser

Capt'n Midnight

demanufactured wrote: »

Install a different browser

Please read the bit in the charter about advocacy