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Targets are unachievable somedays

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  • 03-04-2014 12:33am
    #1
    Dee y123
    Registered Users Posts: 5 ✭


    Hi

    Has anybody been through the Civil Service grievance procedure and if so what was the outcome??


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    #2
    Eoin
    Registered Users Posts: 21,244 ✭✭✭✭Eoin


    moved to new thread


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    #3
    Popescu
    Closed Accounts Posts: 217 ✭✭Popescu


    Talk to your shop steward.


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    #4
    Icsics
    Registered Users Posts: 2,045 ✭✭✭Icsics


    I've been through it, ended up in tribunal. It was a very long & protracted process, bit of a nightmare to be honest & got very little out of it.


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    #5
    Dee y123
    Registered Users Posts: 5 ✭Dee y123


    Popescu wrote: »
    Talk to your shop steward.

    Thanks for reply Eoin

    I did and She is meeting with me and my Manager next week so I will let you know the outcome:)


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    #6
    Dee y123
    Registered Users Posts: 5 ✭Dee y123


    Icsics wrote: »
    I've been through it, ended up in tribunal. It was a very long & protracted process, bit of a nightmare to be honest & got very little out of it.

    Sorry to hear that. I have shown proof of my work achieved as I track my work items but it's still not good enough. I am tired with trying to defend my work. It's obvious that they have decided a low rating on my pmds. can't accept that so I was going to make start the grievance. But now am not sure:)


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    #7
    Icsics
    Registered Users Posts: 2,045 ✭✭✭Icsics


    Tribunal made a big deal out of 'informal' discussions before embarking on Grievance, make sure you exhaust those first & document all


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    #8
    delthedriver
    Closed Accounts Posts: 4,958 ✭✭✭delthedriver


    4 Factors regarding Targets




    R Realistic


    A Achieveable


    T Time


    S Specific


    Some managers are very poor in terms of setting targets, woolly instructions, unrealistic time schedules etc.


    It is worth considering the above factors in relation to ayt tasks and targets set by your Manager.


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    #9
    LegacyUser
    Registered Users Posts: 166,026 ✭✭✭✭LegacyUser


    Good of you to let me know that...

    Have had 2 informal discussions already with not by my supervisor but the next one up...

    A bit ambarrassing being called out of section each time....

    Training non existent and trainer which is supervisor was not the best at getting the info across...

    Bad situation all round actually...

    But am going to cherry pick work items and complete them if that is what is needed...

    Have tracked my work since January, phone calls, emails and work items, they looking for more completed items, but they just saw my system last week, they tried to tear it apart but they can't, the computer isn't lying....

    Don't know what do you think??

    Won't stop the tracking that' me proof!!! Or does that matter...


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    #10
    delthedriver
    Closed Accounts Posts: 4,958 ✭✭✭delthedriver


    This is the sort of ****e which has been going on for years in the Private Sector


    Perhaps it may be worth considering what aspects of this micro management are actually bullying?


    Bullying is a whole different issue.


    Perhaps you should be talking to an Employment Law Specialist?


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    #11
    Dee y123
    Registered Users Posts: 5 ✭Dee y123


    Yeah, definitely feeling like that at the moment more a victim of stupidity as management refuse to believe my proof, repeated impossible requests targets are manageable but not enough being done refusing to factor in all the other work eg. phone, emails and more!!


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    #12
    No Pants
    Closed Accounts Posts: 3,347 ✭✭✭No Pants


    Dee y123 wrote: »
    Yeah, definitely feeling like that at the moment more a victim of stupidity as management refuse to believe my proof, repeated impossible requests targets are manageable but not enough being done refusing to factor in all the other work eg. phone, emails and more!!
    For targets, I've always gone with SMART...

    Specific
    Measurable
    Achievable
    Realistic
    Time-driven

    Are phone calls, emails and the "more" that you refer to reported on and measured? If you don't have targets for those and management don't count them as tasks that need to be done, then stop doing them for a bit.


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    #13
    Mrs OBumble
    Registered Users Posts: 25,782 ✭✭✭✭Mrs OBumble


    No Pants wrote: »
    For targets, I've always gone with SMART...

    Are phone calls, emails and the "more" that you refer to reported on and measured? If you don't have targets for those and management don't count them as tasks that need to be done, then stop doing them for a bit.

    Indeed, I think that the RATS poster was being ironic / smart.


    But your 2nd point is spot on, IMHO.

    Was in a job once where the manager started giving me grief over the output levels, without acknowledging the sheer level of requests I was getting by phone direct put through by the telephonists. (Back in the olden days, before most of ye even knew email existed!) After a quick chat with my telephonist friends, the calls started going to the manager, and the work started coming to me via her rather than direct. The whining stopped.


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    #14
    No Pants
    Closed Accounts Posts: 3,347 ✭✭✭No Pants


    Another good thing to start doing when being bombarded with tasks is to publicise the cost of each task. What I mean by this is, if I'm doing task A and my manager asks me to do task B, then the cost of task B is that task A doesn't get done, at least not until task B is finished. If my manager is okay with that cost, then I'm working on task B. If not, then he needs to take it elsewhere.
    I hope the above makes sense. It has made my working life easier from time to time.


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    #15
    Dee y123
    Registered Users Posts: 5 ✭Dee y123


    Hi,

    Thanks so much for your replys guys! Feeling on my own, please read my posts not being believed work so hard, honest I do but it's never enough! Please don't give out to me I seriously do work hard!


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