site access when cookies notices are dipslayed

GT_TDI_150

Hi,

Thought I would bring the following to you attention...

Each time the cookies notice and the cookies banner on top of the screen are used on the site it plays havoc with my account.

I keep getting logged out of my connection, this also occurder the last time these messages were being displayed.

Is there something you /me can do to resolve this?

Thanks

GT_TDI_150

Guys,

This is getting really frustration, last night I had to log in in excess of 10 times.

Any ideas?

Thanks

Boards.ie: Alvis

Hi there,

The cookie notice is displayed for anyone who has never visited the site before.

It sounds like your browser is losing its cookies very often, hence why you are getting logged out and seeing the cookie notice at the same time.

There's nothing that I can think of that may be causing this on our end. Would you be able to visit http://www.boards.ie/diagnostics and copy and paste the details there to me please? (Omitting your IP address and followed forums)

Would you also be able to share what extensions you are using in your browser please? There might be some anti-virus software that may be clearing your browser's cookies all the time? One last question: Are you browsing Boards in incognito mode a lot?

Your response to these questions will help us a lot in determining what is causing your cookies to be lost all the time.

Thanks,
Alvis.

GT_TDI_150

Diagnostics Page

Your System

Operating System: Windows 7

User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)

Your Browser

Javascript Enabled:Yes

Cookies Enabled: Yes

Java Enabled:Yes

Flash Version:11.1 102 installed

Your Resolution

Screen:1525 x 857

Current Browser:1082 x 548

Colour:24 bit

Our Server

Date/Time: Thursday 03rd of April 2014, 21:16:21

Name: www.boards.ie (rowlf)

LocalStorage

LS/SS Enabled:Yes

GT_TDI_150

Use internet Explorer9

never browse ingocnito