Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Temp user code for securewatch

  • 02-04-2014 07:07PM
    #1
    waalaa
    Registered Users, Registered Users 2 Posts: 61 ✭✭


    I'm trying to create a temporary user code for a few days on a HKC securewatch but am getting no joy. Initially I tried 0 * 6 followed by the user code, then entering a temp code. No matter what code I put in I keep getting TMPerror. I made sure the code didn't have a 0 or end in 9 but it made no difference.

    I then tried my code > Prev button > 9 (Manager menu) > 3 (User codes). I then got something like "U1 Temporary user, temp code in use", U2 wasn't in use. At this point I got fearful I might screw something up so I gave up.

    The code I was given has been in use for years so I'm assuming it's not a temp one but I don't know. The crowd who installed it don't want to know unless I pay for a callout so I gave up on them. Any ideas what I should do?


Comments

  • #2
    Evolution1
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭Evolution1


    That feature on the secure watch never worked .. It's a bug in the software.


  • #3
    waalaa
    Registered Users, Registered Users 2 Posts: 61 ✭✭waalaa


    Well that's the end of that then. Out of interest how would I change the regular code on it?


  • #4
    Evolution1
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭Evolution1


    Pm me the name of the company who installed it and il see if I can help


  • #5
    stuartkee
    Registered Users, Registered Users 2 Posts: 297 ✭✭stuartkee


    it did work on 8/12 panels up to around 2009/10 they had to stop using it as per standards but its back working on the Quantum and 10/70 again


  • #6
    Evolution1
    Registered Users, Registered Users 2 Posts: 855 ✭✭✭Evolution1


    stuartkee wrote: »
    it did work on 8/12 panels up to around 2009/10 they had to stop using it as per standards but its back working on the Quantum and 10/70 again

    Mad how it was/is against standards when it has to be authorised by a valid current user.


  • Advertisement
Advertisement