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European Breakdown cover for Fleet/Business?

  • 02-04-2014 3:37pm
    #1
    Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭


    Hi folks,
    My AA company membership is about to lapse and before I renew again for another year, I'd like the explore getting the same type of cover, but with European cover as standard too. The policy I have is actually excellent and I've been helped get out of a few situations over the years with the vans. Unfortunately, European travel isn't covered with the premium price and it has to be paid for on a trip by trip basis and 1 week cover is costing around 1/5th of the annual price as opposed around 1/50th every other week is costing me. It also means I have to arrange cover every time the van hits mainland Europe. The AA don't offer any fixed price annual cover for such use and neither do my motor insurers and my broker for other insurance I have didn't know either, so I've come here :)

    It seems quite a few UK companies offer it but before I start ringing around seeing if they'll cover residents of Ireland, I thought I'd post this as I know there's a few fleet heads hanging around.

    Any feedback appreciated and just to note, this is for business use doing furniture removals and relocations. :)


Comments

  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    I'd have completely no experience with EU breakdown cover for fleet and business use, but in general that kind of service (EU breakdown cover) for private cars has very limited offer in Ireland with mad prices. I never purchased any of those in Ireland just because it was costing 10 times more than similar cover purchased on the continent.

    I'd say start looking in foreign markets - maybe UK as you mentioned might be a way to go.

    Also depending on how many vans you would need to cover, it might actually come cheaper having no breakdown cover, and just paying out of your pocket for recovery on the spot, if breakdown happens.


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Thanks for the input, there's no way I'd like to be without cover and just pay as I go for repairs, the peace of mind of having breakdown cover is definitely worth it for me and in the event of any on the job breakdown, I'd want the quickest way to get back on the road and complete the job for my customer. I actually broke down in Poland when I was there on a leisure trip with the van and luckily I had someone who sorted out a recovery truck and mechanic for me. If the same thing happened in another country where nobody locally spoke English it could be a big problem.

    I might have to check out Europe based companies alright, wouldn't really have a clue where to start but I'll try phone a few UK companies tomorrow. I thought there was an issue getting insurance from a provider outside of Ireland though, or is that just for motor I wonder?


  • Registered Users, Registered Users 2 Posts: 4,539 ✭✭✭BenEadir


    Check out ADAC, Europe's largest breakdown service based in Germany. They provide Europe wide breakdown assistance using their own huge fleet (including their own evacuation aircraft etc) in mainland Europe and here in Ireland (and the UK s far as I know) they have agreements with the AA so although you call their German rescue number (staffed by multilingual agents of course) if you are broken down in Ireland or the UK it's actually the AA who come rescue you.

    I spend a few weeks every year in France and annual cover with ADAC Europe wide is far better value than domestic cover only from AA Ireland.


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    That sounds great, thanks a lot, I'll give them a call tomorrow and see what the craic is. Do you actually have annual cover with them so even though you reside in Ireland?


  • Registered Users, Registered Users 2 Posts: 4,539 ✭✭✭BenEadir


    Yes, I have my annual cover with them. Myself, my wife and two kids are members which gives us coverage of any car any of us are in plus general evacuation assistance if we find ourselves stuck anywhere in Europe (and I think worldwide but would need to check) in any sort of emergency all for €109 per annum for the four of us.

    This is the membership we have http://www.adac.de/mitgliedschaft/tarife/weitere-Informationen/Plus-Mitgliedschaft-P.aspx?ComponentId=190982&SourcePageId=10022 - Google translate will turn it into English for you!!

    They don't make it easy to join mind as they are based in Germany and a lot of their literature is in German but if you call them on +49 221 4727 452 and explain you are in Ireland and the type of cover you are looking for I'm sure they'll be very helpful, they certainly were very helpful to me.

    Hope that helps.

    Ben


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  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Thanks again for that, I gave them a ring during the week and they can offer private cover over the phone, but for business cover and to have different drivers able to be driving the vehicle (so to have the vehicles covered as opposed to the family in your case?), you need to call to one of their service centres in Germany with the vehicle documents. Scanning/emailing isn't an option and neither is posting them :(


  • Registered Users, Registered Users 2 Posts: 4,539 ✭✭✭BenEadir


    cormie wrote: »
    Thanks again for that, I gave them a ring during the week and they can offer private cover over the phone, but for business cover and to have different drivers able to be driving the vehicle (so to have the vehicles covered as opposed to the family in your case?), you need to call to one of their service centres in Germany with the vehicle documents. Scanning/emailing isn't an option and neither is posting them :(

    Sorry to hear that. They certainly don't go out of their way to court new business do they but if you do manage to get cover from them it will be worth the effort!!!

    Ben


  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    IMO all this "buying breakdown cover" in different country is a bit of a grey area, especially if all terms and conditions of the policy are in foreign language.

    As I said myself earlier - in Ireland it's nearly impossible to get reasonable breakdown cover for abroad.

    I drive for up to 60 days every year down to Poland.
    There are few companies offering breakdown cover on the Irish market for price of around 80 quid you get their maximum cover including EU cover, but this EU cover is limited to 30 days - which is not suitable for me (without possibility to extend)

    AA offer EU cover for longer, but prices are mad, making all thing not worth it (I think I got quoted over €250 for 60 days cover once).

    I eventually usually go with Polish insurer SOSPZMOT.
    They seem to be the only Polish breakdown assistance provider, happy to accept someone with address outside poland and foreign registered car. But for cormie they would be useless, as they don't give cover for Vans.

    Anyway - their full annual EU cover costs 75 quid, which I find too expensive as well.

    So what I usually do, is buy "driving abroad" cover with them for 10 days when I drive from Ireland to Poland. And then again 10 days opposite way. This covers me anywhere in EU except Poland.
    In Poland I don't bother with breakdown assistance, as you can get help relatively cheap anyway without any insurance.

    And that's my point really to cormie I was trying to make earlier.
    I understand that you take pride of your business being "fully insured" and safe. And that's great.

    But insurance is only about money, and if it's too expensive compared to benefits you can get, it doesn't really make sense.

    What I mean is that most breakdown cover policies, would come over to you once you break down. Try to fix your car on the spot. If impossible tow it to the garage, and provide you with rental vehicle or accomodation.
    All this is not that deadly expensive if you had to pay for it yourself. You have to pay for car repairs in the garage yourself anyway.

    Especially in cormies case, when delivering stuff is the most important, all he would need in case of breakdown is trying to fix car quickly, tow it to the garage, and if impossible to fix quickly arrange rental car.
    In reality breakdowns don't happen that often, and if policy for breakdown cover for fleet of vans would cost significant amount of money, it's probably not worth it.
    It's better to have emergency numbers to call centres that can arrange help on the spot which you will have to pay for.
    In numbers f.e. if you had to pay 200quid for cover per vehicle, and have 5 vehicles, then it's 1000 quid gone.
    Assuming you don't have this cover, and any of your vehicles break down, you just ring for help, and pay 400quid for towing and rental van for 2 days.
    So even if this happens twice a year (most likely it won't) you are still saving money.

    All you need to do is find someone providing road rescue on call as paid service.

    IMO that's better (and cheaper) way especially for a fleet of vans, unless you can get breakdown cover for them cheaply somewhere.

    So now just to finish the story, I didn't decide to buy breakdown cover when in Poland, as it would be too expensive.
    I found service, which offers road rescue. They come over, try to repair your car on the spot, and if impossible tow you to the garage. One call, costs about 70 quid.
    So I'd be mad to buy a breakdown cover policy for 75 quid, assuming breakdown is quite unlikely, and if it happens, it's cheaper for me to pay on the spot.


  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    cormie wrote: »
    I actually broke down in Poland when I was there on a leisure trip with the van and luckily I had someone who sorted out a recovery truck and mechanic for me.


    Have a look here

    They offer roadside help without any breakdown cover.
    Call in costs 160zl (€40)for jump starting, or 240zl (€60) for roadside help (trying to repair your vehicle or towing to the garage up to 25km). They can tow it futher, but this will cost extra.

    If you don't break down more than once a year, this comes actually cheaper.

    Trick is in finding such service in every country you travel through and have phone number in handy.
    Alternatively probably trying to find EU wide service like that.


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Thanks a lot for all that Cinio. I definitely understand where you're coming from, but the added peace of mind is worth it for me of having the actual breakdown cover year round so if I can find something similar to what I have now, but just with a standard Euro wide cover, I'd jump at it.

    At the moment I have AA company membership which requires a minimum of 4 vehicles covered at €123 a pop, so a minimum annual fee of €492. In the years I've had this, I believe it's definitely paid off. One trip in particular where the van broke down after doing one delivery and was on the way to London to do another, they couldn't get it started at the side of the road, so they towed it to my customers address, the driver unloaded it, then another truck came and towed it 1/2 or 1/3 the way to Holyhead, I forget which, where another truck or two met it to continue the journey to the ferry. Once the van arrived in Dublin, there was a truck waiting at the port to take it to the mechanic, my driver could have gone with it and they would have paid for a taxi home for him too. So I actually ended up saving money by breaking down as I didn't have to pay for fuel from London-Holyhead :D Another thing to note too is that if there was messing around like that without cover, it would have either been a case of getting a few companies to take care of it and probably having to pay a big premium, or getting my driver to stay in the UK and paying him for that time until it was fixed.

    I'm definitely prepared to pay that price for the cover it offers and if I can get cover on Europe for a bit more, I'd be happy to pay that too. Also with the AA membership, there's no fixed vehicles, which I find strange, so as long as someone is carrying the card (which I've only been asked to produce once maybe), they will come to any broken down vehicle that the call is made for :)


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  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Looks like the RAC in the UK can provide what I'm after at only £89 per vehicle. I see in the T&C it says UK registered vehicles but the lady on the phone today said it would be ok that they are registered to an Irish address. I'll have to double check this tomorrow.

    If it's got what I want it looks like a great deal, it includes home start and roadside rescue. It's cover per vehicle as opposed to the general cover I had on the AA but it's mainly for my own vehicles anyway so no big issue there.


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Just came across this thread as my european cover is coming to an end in the next few days.

    I use/used: breakdowncover.ie

    now my situation has changed, so will be looking for something different as i got my renewal through and they have increased my premium (Just like motor insurance) So i will shop around.

    I paid 92€ last year for full EU cover.

    @Cinio,

    Just looking at the SOSPZMOT page, for national and EU cover would i need the basic national (Pakiet Podstawowy Krajowy) and the basic foreign (Pakiet Podstawowy Zagraniczny) at 71.88zl each?


  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    snaps wrote: »
    Just came across this thread as my european cover is coming to an end in the next few days.

    I use/used: breakdowncover.ie

    now my situation has changed, so will be looking for something different as i got my renewal through and they have increased my premium (Just like motor insurance) So i will shop around.

    I paid 92€ last year for full EU cover.
    Are you sure that full EU cover wasn't valid only for 30 days?
    It doesn't matter now anyway as it's expiring soon, but when I last checked them, they offered only 30 days EU cover.
    Unless you asked intentionally for full year EU cover at extra cost? Did you?
    @Cinio,

    Just looking at the SOSPZMOT page, for national and EU cover would i need the basic national (Pakiet Podstawowy Krajowy) and the basic foreign (Pakiet Podstawowy Zagraniczny) at 71.88zl each?

    Not exactly.
    SOSPZMOT is like an automobile club like AA in UK and Ireland, so each package gives you annual membership. But breakdown cover varies a lot.
    I'll try to outline the options here for you, as I don't think there is English version of their website.

    1. Pakiet Podstawowy Krajowy (national basic package) - 71.88zł gives you full year breakdown cover but it's very limited.
    - it covers only breakdowns, not accidents (f.e. running into ditch it accident)
    - it's valid only in Poland.
    - they would try to fix you car on the spot, change the wheel, open car if keys are locked inside or lost, bring fuel if you run out, or alternatively tow vehicle anywhere you wish within 20km (as well as yourself, you passengers, and your trailer).
    - this package is tied to a person - so if you buy it, it will be valid for you for any vehicle you drive.

    2. Pakiet Standardowy (standard package) - 130zł - again gives you full year breakdown cover and includes everything what basic package and additionally:
    - instead of 20km towing limit, they would tow you to nearest opened garage, and if there are no opened garage, into secured parking which would be paid for.
    - accomodation for driver and passengers (1 night always, and 2 extra nights if car can't be fixed within 24hours.
    - or rental car for 2 days (if yours can't be fixed within 24h)
    - or transport of you and your passengers to your place of residence (if car can't be repaired within 24h)
    - transport for driver to pick up the car when fixed.
    - this package can be tied to person or car. (if person it applies to any car that person drives, if car - it applies to anyone driving that car).
    - same as previously it works only within Poland.

    3. Pakiet Luksusowy (luxury package) - 200zł -
    - only difference to previous (standard package) is that you can get 4 extra night accomodation instead of 2. And 5 days car rental instead of 2 organised on the spot - if your car can't be repaired at the road side they would bring it straight away.

    4. Pakiet VIP (VIP package) - 310zl - offers everything as previous luxury package plus additionally:
    - it covers nearly all Europe (not only Poland)
    - it works also during accidents - not only breakdowns.
    - in case of breakdown, you can request them to tow your car home (works only in Poland).
    - the same as previous package can be tied to vehicle or person, but option of towing home will work only on vehicle specified.

    5. Pakiet Podstawowy Zagraniczny (basic abroad package) - 71.88zł - it's kinda funny package because it gives you membership for 1 year, but breakdown cover is valid only for 30 days.
    - it covers exactly the same as standard package but,
    - it covers nearly all Europe, but does not provide cover in Poland.
    - it covers accidents as well (not only breakdowns)



    And additionally, once you hold any of above packages, you can buy abroad package (Pakiet Zagraniczny) for any amount of days you wish (minimum 10) for 2.50zł per day. This package covers the same as "basic abroad package".
    So you can buy f.e. standard package for 130zł and then on top of that you can buy abroad package for times you drive abroad. (assuming you don't do it too often, as if you do, probably VIP package is only reasonable option).
    You can also buy "basic abroad package" which will cover you abroad for 30 days, and then keep buying additional "abroad package" for any days you wish throughout the year, but it must be 10 days at time minimum (costing 25zł).

    It's all fairly complicated, but gives good few options, depending on what you need.

    ps. by saying "nearly all Europe" I meant that package covers all EU + Andorra, Belarus, Montenegro, Bosnia, Iceland, Kosovo, Lichtenstein, Macedonia, Monaco, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, and Vatican.

    Any questions - ask me.


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    well i brought the breakdowncover.ie initially for a trip to Poland last may (Father in law died) so been using that ever since. How does the 30 day thing last??

    Yes i am on the Slovakian border so enter Slovakia a fair bit, Czech Republic and soon a trip town into Austria and Hungary.

    I think the starter24.pl site has similar cover, again with 30 days cover abroad, but i think they will not insure my Irish car!!


  • Registered Users, Registered Users 2 Posts: 16,069 ✭✭✭✭CiniO


    snaps wrote: »
    well i brought the breakdowncover.ie initially for a trip to Poland last may (Father in law died) so been using that ever since. How does the 30 day thing last??
    If you enter breakdowncover.ie and within 5 star cover for €84 point your mouse on "European travel" it says that cover is limited to 30 days travel abroad only.
    IMHO that's very bad value for money.

    Yes i am on the Slovakian border so enter Slovakia a fair bit, Czech Republic and soon a trip town into Austria and Hungary.

    I think the starter24.pl site has similar cover, again with 30 days cover abroad, but i think they will not insure my Irish car!!

    AFAIR starter24 won't cover you in foreign car.
    Maybe VIP package from SOSPZMOT would work for you well.
    310zł is only about €75 and it gives you full cover all over Europe for whole year.


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Funny this thread has been bumped, I'm in the middle of getting a German friend to translate the terms of signing up to ADAC.de. My requirements are still as stated in the op. I still haven't had a chance to reply to his latest email today but I'll paste our communication thus far and update as I hear more.


    Me:
    Thanks a lot for looking at this for me. This is the email I got after applying for membership, so I just really need to make sure it's going to cover what I need. From what I understood of Google Translate, the company membership is what I need. None of my vehicles exceed the dimensions set out below so all good there, but I do need cover for the vehicles as opposed to just the driver, I don't want to have to ring ADAC every time somebody new drives the vehicles in Ireland or abroad and it would make much more sense to just have the vehicles covered for whoever is driving them. I think their company membership covers this?

    I have been told that the price will be as follows: Membership for 49 Eur but only covers driving in Germany plus each vehicle is 37 Eur and covers Europe wide use. This gives a total of €197 for 4 vehicles covered, regardless of who is driving them, anywhere in Europe.

    So I just need to know cover can be provided for the following:

    Business and all vehicles registered to an Irish address.
    4 vehicles being used for furniture removal and transport services. I did see mention of exclusion for haulage so this needs to be confirmed whether cover will still be possible. It's not exactly haulage I do though so it should hopefully be ok.
    I need Europe wide breakdown cover to include roadside assistance, home start and recovery in the case of not being able to get back running at the side of the road. Recovery should include the possibility of getting the vehicle back to the registered address in Ireland or a chosen mechanic and hopefully include additional benefits such as a replacement vehicle, transport costs etc.

    So in short, I need to have the vehicles covered no matter who is driving them, no matter where in Europe they are (if there's any issues with the further Euro zones like Turkey etc it's not a big issue as it's unlikely I'll be that far) and to ideally be able to get back on the road in as quick a time as possible, or to come to me if the vehicle won't start somewhere for whatever reason and then to be able to get the vehicle and driver recovered to somwhere of my choosing (either a local mechanic somewhere in Europe to get fixed up if I have a load in the van that needs to be delivered still) or recovered back to Ireland if it's empty/on the back route so I can bring it to my own mechanic and get fixed up there. I'm of course not expecting them to cover repair costs, that's rarely, if ever the case with these companies :)

    Friend:
    no worries, happy to help!

    I had a very quick look now, in general I think it should cover everything you need. They’re a well-respected bunch with something crazy like 20 million members in Germany (if I remember it right) and as you know cars are quite important there and so is anything insurance-related. So service-wise this should be fine I think.

    The haulage thing will definitely be checked. It says ‘Guetertransport’, which could just mean transport of goods. But I don’t know if that would include your type of transports or not (I guess they’re mostly for people and not companies!?). Would definitely check that with the ADAC directly to get it confirmed. I have a friend visiting until tomorrow, so I won’t have too much time to read the small print, but will definitely on Monday.

    Another thing that I’ll check are the services that aren’t available if you’re not registered in Germany. From the sound of them they don’t include anything you need, but I’ll have to read what they actually mean to be sure.

    In general they’re obviously very German-centered, so you can call them from anywhere and they will tell you where to find a doctor/mechanic etc that speaks German, I doubt they have similar services for finding English speaking people, just to be aware of it. And have to talked on the phone with them? Is it ok to get people speaking English there? Because in most of cases you need their help the first thing to do is call their office.

    And you’re right, cover starts when they receive the request and it’s approved, so should be before even paying.

    If there’s anything urgent before Monday let me know, then I’ll look at it sooner, otherwise I’ll have a proper read on Monday!

    Cheers,

    Me:
    Yeah I was recommended them from some guy on boards.ie and he was an Irish resident so I knew it must have been good. The pricing is great too and when I was driving through Germany I saw a few ADAC vehicles at various breakdowns. That's no problem about waiting until Monday. I'm not sure if their head office will be open to be able to sign me up on Monday but even if we could get it figured out, especially the Gueterstransport clause to make sure it's all good that would be great.

    I did see from Google translate there were a lot of EXTRAS, from what I could make out, none of these seemed too important (lost key etc) as this would be a very unlikely scenario (I hope!)

    Seems like a good service for Germans for sure finding German speaking doctors etc, but again, even to find English speaking doctors wouldn't be of paramount importance as there's always the internet for that anyway, the main thing is to have the van and driver back on the road and being able to complete the delivery and come back to Ireland. Enjoy the weekend anyway and I guess I'll speak to you on Monday! Thanks again!

    Him:
    unfortunately I haven’t found any information about the haulage/transport of goods in any of the documents or online. I’d say definitely ask them directly about it, wouldn’t want to get their cover just to find out that they don’t pay out then. If you want I can translate for an email or call them as well.

    With regard to what’s covered:

    - roadside assistance up to 300 euro

    - towing of car if not drivable: up to 300 euro (+ up to 300 euro for baggage/goods if they can’t be transported with the vehicle)

    - recovery (getting vehicle back on to the road if it’s in a ditch) is covered without limit

    - transport while car is being repaired: 1) taking the train: tickets covered for driver and goods either 'to destination and back to where the accident happened' or 'straight home' 2) flight tickets home for driver and goods if more than 1200km away from home 3) rental car: in germany: up to 7 days replacement car from ADAC; outside germany: rental car to go straight home covered up to 500 euro, rental car to continue journey covered up to 52 euro per day, max 7 days and max 364 euro

    - if car can’t be repaired in the next 3 days: car and baggage/goods are transported to a mechanic near home address. if it can be repaired at destination without causing more cost it can be transported there as well

    - if the driver unexpectedly can’t continue the journey: transport of vehicle back to registered address, they will cover cost of a driver, but no other costs (petrol, ferry etc I guess)

    And then there’s lots of extras as well, for lost keys, overnight stays, lost travel documents etc.

    In the email it says that if you’re not registered in Germany, ‘Ersatzteilversand’ (sending spare parts) and ‘Fahrzeugverzollung und -verschrottung’ (scrapping if it’s too much damage and it can’t be brought back from abroad) aren’t covered (either in Germany or home country). Don’t know what this means exactly though. In terms of sending spare parts, it says they would usually send back the broken parts, maybe that’s what they wouldn’t do in your case!? So you’d have to take care of getting rid of them abroad maybe. For the scrapping, they would also usually transport it back to Germany and scrap it there. So maybe you wouldn’t get any help if it’s a write-off abroad!?

    It’s all a bit hard to say because there obviously isn’t a specified section describing how things are if you’re registered outside Germany. :)

    Overall I’d say they will cover everything you need and it also isn’t linked to the driver but only the car. If the transport of goods clause isn’t in the way that is of course…

    Let me know if you want me to contact them about it or if you need anything else for now (help with the application!?).


    I'll try reply to him tonight and will hopefully have things cleared by by tomorrow. Obviously this is pretty specific for my business, but for general roadside assistance it sounds like a winner so could be great for you snaps? I think they also have cheaper options that covers the individual as opposed to the vehicle. I want the opposite of course :)


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Let me know how you get on Cormie, I could also look at ADAC, if the cover is right for me. The Polish sister company wont cover foreign registered vehicles, So if ADAC is non restricted foreign travel it could still be best value.

    My current cover runs out 9//5/14


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    I will indeed. I sent him back this last night so will see what ADAC will say in response and post to update you :)
    Thanks again for all the below. The cover seems like it should be ok, however I'm not so sure about the cover for towing. I'm not sure how far €300 would get me if I was to break down in Europe and needed the car towed back to Ireland for example?

    If it's not too much to ask for you to phone them and clarify questions on the likes of me running a furniture removal business and to find out what would happen in the case of me breaking down and needing the van returned to Ireland that would be great. Although in saying that, it may even be better to do this via email so at least I have their answers in writing as a reference point if I ever need it in future. Even just a simple email outlining:

    Cover required for 4 vehicles with an individual gross vehicle weight of no more than 3.5 tonnes and within the specified dimensions, Europe wide that will be used in conjunction with the business of transporting items for hire and reward for consumer and business customers. Including but not limited to personal items and household effects as well as commercial goods and in the course of driving while undertaking all other services as described at www.VanTasks.ie.
    Vehicle cover regardless of who is driving.
    No time limit for driving outside of Germany in the course of annual cover.
    The possibility of having the vehicle recovered from anywhere in the covered European area, to a destination of my choice within the covered European area. (does the €300 limit apply here and is it possible to have this extended?)
    All vehicles as well as the business and named party (me), being registered and residing in Ireland.

    I see mentioned in their email about www.adac-truckservice.de, perhaps this would be more applicable for the cover I require, although the cover mentioned by the regular service seems comprehensive enough. Just as long as I'd definitely be covered :)

    Really appreciate your help with all this. Hopefully it will be straight forward enough and if the above is all ok then it should hopefully be simple enough to sign up. One thing too is that by one operator I spoke to over the phone in ADAC, I was told I'd need to VISIT one of their public counters in Germany to sign up as a business as they need to take copies of the original vehicle documents and a scan/email won't do and I wouldn't be able to post the documents as they can't send them back to me. If this could be double checked and confirmed as unnecessary it would be great too :)


  • Registered Users, Registered Users 2 Posts: 797 ✭✭✭cplwhisper


    cormie wrote: »
    Looks like the RAC in the UK can provide what I'm after at only £89 per vehicle. I see in the T&C it says UK registered vehicles but the lady on the phone today said it would be ok that they are registered to an Irish address. I'll have to double check this tomorrow.

    If it's got what I want it looks like a great deal, it includes home start and roadside rescue. It's cover per vehicle as opposed to the general cover I had on the AA but it's mainly for my own vehicles anyway so no big issue there.

    ##### axa do euro recovery but unsure if fleet , pm me if needed


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    I rang Axa previously and they didn't seem to offer what I need. Infact, no Irish based company did. The AA were the closest and I've praised their service here already, but the need to pay about €180 or so a trip to Europe, along with the hassle of having to arrange it each time, doesn't make it the best solution and if I can get pretty much the same cover with ADAC for less than half the price and have Europe wide cover all year round, that's the option to go with :)

    If you know of any way Axa can offer similar, at a competitive price, post here and lettuce know :)


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  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Any update cormie with ADAC?


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Hey snaps, unfortunately, for me, there's an issue with their general cover when it comes to Transport of goods/hire and reward. I'm still waiting for a further update as they have the truck service too but I'm yet to hear on the costs and terms of that.

    So although the basic service probably won't suit for me, I think it would well fit your own needs. I think to sign up you need to email "service {at] adac.de" with your details. It took about 2 weeks for someone to get back to me through this though, and it was in German :o


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Just thought I'd post an update here. I've had my German friend trying to get an answer from ADAC for whether or not they can cover me for ages now, he's made a few calls and sent a few emails with no concrete answer. He's away on holiday now and will try get to the bottom of it on his return, but it's not looking too hopeful unfortunately :(

    I was told of another company, based in Spain, called mapfre I think, they offer breakdown cover but I think it might be like the AA, where you'd have to pay for each individual trip to Europe.


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    cormie wrote: »
    Just thought I'd post an update here. I've had my German friend trying to get an answer from ADAC for whether or not they can cover me for ages now, he's made a few calls and sent a few emails with no concrete answer. He's away on holiday now and will try get to the bottom of it on his return, but it's not looking too hopeful unfortunately :(

    I was told of another company, based in Spain, called mapfre I think, they offer breakdown cover but I think it might be like the AA, where you'd have to pay for each individual trip to Europe.

    Maffre are the same as breakdown.ie


  • Registered Users, Registered Users 2 Posts: 3,964 ✭✭✭Kopparberg Strawberry and Lime


    Did somebody say arc europe ?


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Thanks folks, breakdown.ie doesn't seem to be loading.

    Arc Europe looks like a promising lead! I'll definitely get onto them soon!


  • Registered Users, Registered Users 2 Posts: 3,964 ✭✭✭Kopparberg Strawberry and Lime


    cormie wrote: »
    Thanks folks, breakdown.ie doesn't seem to be loading.

    Arc Europe looks like a promising lead! I'll definitely get onto them soon!

    Well heres a little hint from me and why I said arc europe.

    see all those aa vans and adac vans / trucks and lots more in europe have arc europe advertised on their doors ;)


  • Registered Users, Registered Users 2 Posts: 20,844 ✭✭✭✭cormie


    Yeah I see it says they are the mother of all AA, ADAC etc so will see if they can help me out at all :) If they can't, I doubt anyone can!


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