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Am I in a contract?

  • 31-03-2014 10:33am
    #1
    gaz wac
    Registered Users, Registered Users 2 Posts: 1,333 ✭✭✭


    Hi

    Last year a customer service rep offered to continue a discount on my duel account for another year over the phone, this runs out on the 30th June but I wish to move to Energia before their closing date of the 15 April. Am i fee to leave?

    Cheers


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi gaz wac,

    An Electric Ireland price-plan is a contract and if a customer changes supplier before the expiry date, a €50 exit fee applies.

    If you would like us to check anything on your account, do private message us your Electric Ireland account number and your name/address/telephone number.

    Regards,
    Una


  • #3
    gaz wac
    Registered Users, Registered Users 2 Posts: 1,333 ✭✭✭gaz wac


    Will do ...thanks Una
    Electric Ireland: Una wrote: »
    Hi gaz wac,

    An Electric Ireland price-plan is a contract and if a customer changes supplier before the expiry date, a €50 exit fee applies.

    If you would like us to check anything on your account, do private message us your Electric Ireland account number and your name/address/telephone number.

    Regards,
    Una


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