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Galaxy s3 mini not charging (warranty?)

  • 30-03-2014 7:06pm
    #1
    wolfyboy555
    Registered Users, Registered Users 2 Posts: 1,461 ✭✭✭


    I have a samsung galaxy sIII mini purchased just under a year ago from amazon.de. Recently the battery has died and will not charge when plugged in and also not recognised by computer when plugged in. I have googled the problem and it looks like it could be the usb connection itself.

    Since it is less than a year old, I have read on Samsung's website that their warranties are for 1 year. Does this still count even though it was bought from amazon? How would I go about getting this repaired under warranty if so?


Comments

  • #2
    Mimikyu
    Registered Users, Registered Users 2 Posts: 18,991 ✭✭✭✭Mimikyu


    This post has been deleted.


  • #3
    hallo dare
    Closed Accounts Posts: 1,787 ✭✭✭hallo dare


    Manufacturers warranty is usually 1 year, so you're fine.


  • #4
    coylemj
    Registered Users, Registered Users 2 Posts: 25,704 ✭✭✭✭coylemj


    wolfyboy555 wrote: »
    Since it is less than a year old, I have read on Samsung's website that their warranties are for 1 year. Does this still count even though it was bought from amazon?

    Of course it does, you always go back to the retailer, even if you buy from a bricks and mortar shop. Nobody would buy electrical goods from Amazon if it meant the guarantee was useless.
    wolfyboy555 wrote: »
    How would I go about getting this repaired under warranty if so?

    Do you still have the confirmation e-mail you got from amazon.de when the item was shipped? That should have details of the procedure to return faulty goods. If you're using a browser to access the e-mail, use Google Chrome, it will offer to translate the text to English.


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