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Company I booked with gone into administration

  • 26-03-2014 10:10pm
    #1
    conther
    Registered Users, Registered Users 2 Posts: 5 ✭


    I booked a holiday to Portugal in May for a week on lastcheck.ie in February. Browsing the website yesterday I discovered that things had changed...

    Their webpage says the following:

    Latest update on On Holiday Group

    Message to customers with bookings yet to depart:

    • OHG Accommodation Ltd a major hotel wholesaler supplying our sites has ceased trading as of 07th March 2014 and is entering administration.

    • On Holiday Group was a supplier to Fresh Holidays, Holidaynights, Last Check, PortAventura Holidays and as such we are now experiencing some technical difficulties.

    • All Holidays are covered by the Mid Counties Cooperative Limited and are financially protected.

    • Hotel Accommodation is currently being re-protected with other suppliers and this will be confirmed to you shortly.

    • All flight bookings are already paid for and confirmed



    Customers in Resort:

    • Unfortunately, in some cases, hotels may require you to pay for your accommodation directly. Please contact us on your return with a copy of a receipt if this does happen.

    We do apologise for any inconvenience. We are currently contacting hotels to try to avoid this situation.

    • All flights and transfer bookings are not affected by this.


    I contacted all number outlined on the webpage and eventually dialled a number for 118travel that gave me an email address and to be fair the girl got back to me within a couple of hours I was told that my flight and transfers were ok and they were in the process of booking my accomodation with another company and would confirm this in the near future, if my hotel was booked out by the time they did this they would give me an alternative or refund.


    Is anyone else affected by this? What is the best course of action? should I book the hotel seperate myself again while it is available? but where would I seek a refund, all I have is an email and lastcheck.ie are not taking calls?


Comments

  • #2
    coylemj
    Registered Users, Registered Users 2 Posts: 25,622 ✭✭✭✭coylemj


    Is your thread title an accurate reflection on the situation?

    As I see it, lastcheck.ie is simply a trading name of a UK company which is very much still in business.


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