Sky Tv

Dbarry55

Ok lads and lassies i need your help on this one, i need to ring sky to cancel my subscription, however if i ring the 0818 number from my mobile i get charged a fortune, has anyone out there got a free number or cheaper number to ring, cheers in advance of a great number.

Kristopherus

Are you registered online with Sky? Can you contact their CS via the website?

Dbarry55

Not registered on line

muffler

Send them an email giving notice of cancelling and request confirmation of same.

Morrisseeee

muffler wrote: »

Send them an email giving notice of cancelling and request confirmation of same.

If I remember rightly, this doesn't work, some excuse about being in the Rep of Ireland.
You'll have to ring them, go through the options, give all your details to the 1st person who speaks who then put you onto someone else, they'll probably hang up at some stage, and then you'll have to go through the whole process again !
/at least that was my experience and a few colleagues aswell :rolleyes:

Dbarry55

Heres what i done lads, rang them on number for new customers, answered straight away, told the lad i wanted to cancel, was put on hold for about a minute, told the girl i wanted to cancel as i couldnt afford it anymore (spoffing) , she gave me 3 month free and 6months half price to stay with sky, RESULT, Thanks for the replies lads.

muffler

Morrisseeee wrote: »

If I remember rightly, this doesn't work, some excuse about being in the Rep of Ireland.
You'll have to ring them, go through the options, give all your details to the 1st person who speaks who then put you onto someone else, they'll probably hang up at some stage, and then you'll have to go through the whole process again !
/at least that was my experience and a few colleagues aswell :rolleyes:

Yup it works and will work for the OP.

Click here to send message and they will call you back

radiowaves

muffler wrote: »

Yup it works and will work for the OP.

Click here to send message and they will call you back

OP is sorted (apparently he didn't want to cancel after all)

yosemite_sam

That does not work, I wrote, emailed and spent €9 on calls today but I am still under contract. The contract was cancelled on the 31/1/14 and the direct debit stopped but they still accessed my bank account and took my money. They want me to pay a further €36 before they will allow me 31 days notice.

mikeym

If you know someone who has Sky talk you could use their phone to call Sky for free.

winston_1

yosemite_sam wrote: »

That does not work, I wrote, emailed and spent €9 on calls today but I am still under contract. The contract was cancelled on the 31/1/14 and the direct debit stopped but they still accessed my bank account and took my money. They want me to pay a further €36 before they will allow me 31 days notice.

Well contact your bank and ask them to get it back as it was taken fraudulently. Is there a direct debit guarantee in Ireland?