Servisair dispatch interview tips

clownface95

Hi ! I have been called to an interview for a aircraft dispatch agent position, this is my first interview for a job, and I'm just asking ye guys out there for any tips for the interview.

Thanks !

Madpaddy79

clownface95 wrote: »

Hi ! I have been called to an interview for a aircraft dispatch agent position, this is my first interview for a job, and I'm just asking ye guys out there for any tips for the interview.

Thanks !

Mistake number one is in the title, Can you spot it?

clownface95

I'm not asking for people to post and pick out mistakes on what I wrote ? My post is Farely self explanatory , I'm going for an interview for a dispatch agent and I'm looking for some tips for the interview.

SNNUS

Which Airport is it? Have you a good knowledge of aviation and interested in the aviation Industry?

Madpaddy79

clownface95 wrote: »

I'm not asking for people to post and pick out mistakes on what I wrote ? My post is Farely self explanatory , I'm going for an interview for a dispatch agent and I'm looking for some tips for the interview.

And I just gave you a tip, but hey if you want to call the company by the wrong name, work awayðŸ‘

clownface95

Shannon , ya I have a very good knowledge on aviation I'm doing a city and guilds course at the moment it's called aircraft operations and dispatch , and I'm also doing a introductory aviation course in shannon too . I'm just curious to what kind of questions they would be asking .

Growler!!!

Wear a suit. And google the company and have a look at their press releases.

For instance : http://www.swissport.com/nc/news-media-center/news-releases/news-detail/article/swissport-to-acquire-servisair/

ElectroBob

Madpaddy79 wrote: »

And I just gave you a tip, but hey if you want to call the company by the wrong name, work awayðŸ‘

I don't normally get into this but where is the mistake!!!? As my mother said "if you have nothing good to say, don't say anything at all"

Clownface, all the best with the interview. At a guess I'd say Weight and balance, mean aerodynamic chord (MAC) and general aircraft knowledge are important things that may come up. Not familiar really but I just thought I'd put something useful in 😉ðŸ˜

Growler!!!

ElectroBob wrote: »

I don't normally get into this but where is the mistake!!!? As my mother said "if you have nothing good to say, don't say anything at all"

Clownface, all the best with the interview. At a guess I'd say Weight and balance, mean aerodynamic chord (MAC) and general aircraft knowledge are important things that may come up. Not familiar really but I just thought I'd put something useful in 😉ðŸ˜

The mistake is that servisair is now spelt as swissport.
Have a look at my link, it's a press release state the take over.

ElectroBob

Growler!!! wrote: »

The mistake is that servisair is now spelt as swissport.
Have a look at my link, it's a press release state the take over.

That makes sense now thanks for clarifying that . I don't understand why madpaddy79 could not just come out and say it and help the guy out. Servisair are still using their name on their career website, letterheads and uniforms in the airports so it is not clear cut to everyone.

Jhcx

Growler!!! wrote: »

The mistake is that servisair is now spelt as swissport.
Have a look at my link, it's a press release state the take over.

As an employee of Servisair and not Swissport I can say here in Ireland it's known as Swissport - Servisair on headed paper. Signage and uniforms are still branded Servisair. If you go to the swissport careers website you will see there are no job listings for Ireland. If you go to the Servisair careers site you will see jobs for Ireland. When answering the phone it starts with Servisair . It will be atleast the end of the year before we call ourselves officially Swissport employees. So he's right in asking for Servisair tips because he's employed by Swissport-Servisair regardless of the takeover its still known as Servisair for the time being.

PinOnTheRight

Focus your answers on safety, teamwork, communication, safety and safety. Also have an appreciation of airlines' obsession with on-time performance (OTP)

clownface95

Ok thanks for all the helpful tips much appreciated ! If ye have anymore helpful tips please feel free to post them !


Thanks

Madpaddy79

ElectroBob wrote: »

That makes sense now thanks for clarifying that . I don't understand why madpaddy79 could not just come out and say it and help the guy out. Servisair are still using their name on their career website, letterheads and uniforms in the airports so it is not clear cut to everyone.

A dispatcher needs to think fast and stand on his/her own 2 feet. Not get everything spelt out!

Madpaddy79

Jhcx wrote: »

As an employee of Servisair and not Swissport I can say here in Ireland it's known as Swissport - Servisair on headed paper. Signage and uniforms are still branded Servisair. If you go to the swissport careers website you will see there are no job listings for Ireland. If you go to the Servisair careers site you will see jobs for Ireland. When answering the phone it starts with Servisair . It will be atleast the end of the year before we call ourselves officially Swissport employees. So he's right in asking for Servisair tips because he's employed by Swissport-Servisair regardless of the takeover its still known as Servisair for the time being.

Things are always slooooower in the wesssttt.

Jack1985

ElectroBob wrote: »

That makes sense now thanks for clarifying that . I don't understand why madpaddy79 could not just come out and say it and help the guy out. Servisair are still using their name on their career website, letterheads and uniforms in the airports so it is not clear cut to everyone.

We got the new swissport uniforms on Feb 28th, worn from last Monday (3rd March).

Not much advice I can give you as it's been years since I done mine, but basically as has been pointed out, suit, be positive and study the company plus they might throw a spanner in by asking about past history of swissport as well as servisair and things like what the combined company will form.

Lustrum

Maybe be aware of the role of the dispatcher, outside of the ordinary. Things to think about such as loading animals on board and making the captain aware so he can pressurise the hold, an idea maybe of what is not allowed to be carried in the hold (wet batteries, Xmas crackers too I think), coordinating the fueling, cleaning, boarding etc.

Maybe find out who servisair handle in Dublin, where they fly to, what types of aircraft they use, whether they're bulk loaded or containerised.

Maybe they won't ask any if that but no harm being prepared!

clownface95

Thanks for all the feedback , and I feel the interview went ok. I'm just wondering how long it will take for me to here back from HR if I got the job or not . The interview too place on Tuesday , I remember them saying they will be in touch in a few days ?

Aphex

clownface95 wrote: »

Thanks for all the feedback , and I feel the interview went ok. I'm just wondering how long it will take for me to here back from HR if I got the job or not . The interview too place on Tuesday , I remember them saying they will be in touch in a few days ?

I was waiting nearly two weeks for a call back from them recently. I know how it feels dude, but they will call you regardless. Best of luck

clownface95

Ok thanks that's good to here ! Ya I was getting abit worried ! Hopefully il get it , fingers crossed.

Jack1985

clownface95 wrote: »

Ok thanks that's good to here ! Ya I was getting abit worried ! Hopefully il get it , fingers crossed.

I'm sure you will, good luck regardless.