Windows 7 Won't Update

Chazz Michael Michaels

As it says on the tin. Win 7 won't even download updates, it just hangs, forever downloading at 0%.

I tried running the Fix It tool and got an error: 8004Fe2C

I have no idea what to try here.

PropJoe10

Try turning off your antivirus, reboot and try downloading the updates again. Also, check in the update history to see if there's any failed updates that might be causing the problem

Chazz Michael Michaels

Thanks Joe, I just opted for a system recovery, as nothing on the ms website or anywhere seemed to work. Let's see what happens!

200motels

Chazz Michael Michaels wrote: »

As it says on the tin. Win 7 won't even download updates, it just hangs, forever downloading at 0%.

I tried running the Fix It tool and got an error: 8004Fe2C

I have no idea what to try here.

Press windows and R and type services.msc and enter and look and see if Background Intelligent Transfer Service is running.

Chazz Michael Michaels

Ok, system completely recovered. No anti virus or anything. Won't update.

BITS is running as normal.

PropJoe10

Just spotted this article, might be of help:

http://support.microsoft.com/kb/971058

200motels

Chazz Michael Michaels wrote: »

Ok, system completely recovered. No anti virus or anything. Won't update.

BITS is running as normal.

Stop it and restart BITS.

Chazz Michael Michaels

200motels wrote: »

Stop it and restart BITS.

I did that. No joy.

200motels

Chazz Michael Michaels wrote: »

I did that. No joy.

I had a similar problem with Vista a while back and like you I tried everything and turning off the BITS and turning it on again worked for me, did you try turning off automatic updates.

Chazz Michael Michaels

PropJoe10 wrote: »

Just spotted this article, might be of help:

http://support.microsoft.com/kb/971058

Tried it.

Running Fix It created the picture Fix It 1, below.

Trying the suggestion in the prompt, led to Fix It 2

200motels

You could try what they say in this link.

http://www.justanswer.com/computer/7mi3g-when-try-run-microsoftfixitie-performance-error-code.html

Chazz Michael Michaels

200motels wrote: »

You could try what they say in this link.

http://www.justanswer.com/computer/7mi3g-when-try-run-microsoftfixitie-performance-error-code.html

Did the whole process. No joy. I had high hopes that one!

Headshot

what is your anti virus and firewall?

Chazz Michael Michaels

Headshot wrote: »

what is your anti virus and firewall?

I currently have a clean windows install. No anti virus. No new software (aside from ccleaner from above) I presume windows firewall is on.

PropJoe10

Do you have service pack 1 installed, I assume you do?

200motels

Chazz Michael Michaels wrote: »

Did the whole process. No joy. I had high hopes that one!

You could try some of these. https://www.google.ie/#q=windows+update+error+8004Fe2C

If unsuccessful I would reinstall again.

Chazz Michael Michaels

After my third reinstall it is now updating.

Thanks for your help guys

RainyDay

I have a related problem, with one particular Windows update that won't install;

Windows .NET Framework 4 Client Profile for Windows 7 - 41 MB

I've even tried removing all the other .NET bits from my installed programmes list to see if this would kick it off the list, but no luck.

Any other suggestions?

200motels

RainyDay wrote: »

I have a related problem, with one particular Windows update that won't install;

Windows .NET Framework 4 Client Profile for Windows 7 - 41 MB

I've even tried removing all the other .NET bits from my installed programmes list to see if this would kick it off the list, but no luck.

Any other suggestions?

Have you tried Framework 4.5?

RainyDay

200motels wrote: »

Have you tried Framework 4.5?

Nope, should I install this from scratch, and then see if the pending update goes away?

200motels

RainyDay wrote: »

Nope, should I install this from scratch, and then see if the pending update goes away?

Yes that's what I would do.

yoyo

I had the same issue before. Turned out to be a DNS issue. I changed the DNS servers on the machine to Googles (8.8.8.8/8.8.4.4) and the problem was resolved

Nick

RainyDay

200motels wrote: »

Have you tried Framework 4.5?

RainyDay wrote: »

Nope, should I install this from scratch, and then see if the pending update goes away?

200motels wrote: »

Yes that's what I would do.

Was definitely worth a try, but the outcome doesn't look great;


OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.17807
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.17592
CommandLine = C:\78887458c2e3355205\\Setup.exe /x86 /x64 /web
TimeZone = GMT Standard Time
Initial LCID = 6153
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5 Setup
Package Version = 4.5.50709
User Experience Data Collection Policy: Disabled
Number of applicable items: 9
RmGetList failed with error: 6
Exe (C:\78887458c2e3355205\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\78887458c2e3355205\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\78887458c2e3355205\netfx_Full_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5 Setup_20140323_121437662-MSI_netfx_Full_x64.msi.txt
Exe (C:\78887458c2e3355205\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (C:\78887458c2e3355205\netfx_Full_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5 Setup_20140323_121437662-MSI_netfx_Full_x64.msi.txt
Final Result: Installation failed with error code: (0x80070643), "Fatal error during installation. " (Elapsed time: 0 01:05:59).

Any further suggestions welcome?

RainyDay

yoyo wrote: »

I had the same issue before. Turned out to be a DNS issue. I changed the DNS servers on the machine to Googles (8.8.8.8/8.8.4.4) and the problem was resolved

Nick

Was this in a corporate network environment? I'm at home, just a single laptop on UPC broadband.

200motels

You could try and run Belarc Advisor to see what updates are missing.
http://www.belarc.com/free_download.html

yoyo

RainyDay wrote: »

Was this in a corporate network environment? I'm at home, just a single laptop on UPC broadband.

My own home on UPC Broadband repairing a computer for someone, just one of those weird issues that can occur

Nick

janeparker

It seems a network problem. Apart from connection issue, check Firewall setting for right adjustment.

RainyDay

janeparker wrote: »

It seems a network problem. Apart from connection issue, check Firewall setting for right adjustment.

Thanks for the feedback, but why would a firewall affect one particular Windows update, and not other windows update or not other network access?

Overheal

Woah now, it's thinking like that which is the cause of more programmer suicides than anything..