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Payment Plan

  • 07-03-2014 12:00pm
    #1
    cschear87
    Registered Users, Registered Users 2 Posts: 15 ✭


    Hi,

    I created a payment plan with yourselves some time ago and am still paying it. I got a bit behind and received a letter to pay the full amount which I am unable to do. I rang up and the rep said it'd be fine to keep paying as per my plan. Now I've received a letter from the Irish Debt Bureau regarding my overdue amount. I'm confused!!

    Cara


Comments

  • #2
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Cara,

    Thanks for getting in touch. We need to take a look at your account, could you please PM us with your Electric Ireland account number, full name, address and contact number? Please also confirm if you are the account holder.

    Kind regards,
    Aoife


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