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Want to cancel my Health Insurance payment

  • 06-03-2014 2:24pm
    #1
    The_Kew_Tour
    Registered Users, Registered Users 2 Posts: 34,460 ✭✭✭✭


    Was with Laya Healthcare and I told them im not renewing. They just asked that I needed to contact BOI so next payment(due tomorrow) would not come out.

    I was told in Bank Of Ireland that I can do it online.

    When I went online I dont see option to cancel my Policy.

    It might be something thats simple but can anybody help? 

    Cheers


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi The_Kew_Tour,

    Thanks for getting in contact with us here on boards.ie.

    You can cancel any SEPA Direct Debit by completing a 'Cancellation Direct Debit Mandate' form and returning by post to the Bank of Ireland. Once this form is received your cancellation request will be processed within 24 hours.

    As your direct debit for Laya Healthcare is due tomorrow, it will not be possible to cancel this before then however, with SEPA direct debit services you will be able to request a refund of this Direct Debit by completing the 'Refund Direct Debit Payment' form.

    All these forms and more information on SEPA Direct Debits can be found here.

    We hope this helps.

    Thanks,
    Elaine


  • #3
    The_Kew_Tour
    Registered Users, Registered Users 2 Posts: 34,460 ✭✭✭✭The_Kew_Tour


    Bank of Ireland: Elaine wrote: »
    Hi The_Kew_Tour,

    Thanks for getting in contact with us here on boards.ie.

    You can cancel any SEPA Direct Debit by completing a 'Cancellation Direct Debit Mandate' form and returning by post to the Bank of Ireland. Once this form is received your cancellation request will be processed within 24 hours.

    As your direct debit for Laya Healthcare is due tomorrow, it will not be possible to cancel this before then however, with SEPA direct debit services you will be able to request a refund of this Direct Debit by completing the 'Refund Direct Debit Payment' form.

    All these forms and more information on SEPA Direct Debits can be found here.

    We hope this helps.

    Thanks,
    Elaine
    Thats fine. Should have done it bit earlier, but once get refund Im happy enough with that.

    Thanks for reply.


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