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Tesco mobile tripled the cost of ringing 11850, website still shows old prices.

jamie72 · 2014-03-06 10:29:40

Shocked when my €20 bill came in at €57. I'm off to 48 months after this last gaff. Here's a screenshot in case they update it. My charges were from valentines, so it didn't happen overnight and I was still informed incorrectly. Here's what the website says today: Here's my bill: Called customer care, got the price changed…

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06-03-2014 11:29am

#1

jamie72

Registered Users Posts: 877 ✭✭✭

Join Date: September 2012

Posts: 828

Shocked when my €20 bill came in at €57. I'm off to 48 months after this last gaff. Here's a screenshot in case they update it. My charges were from valentines, so it didn't happen overnight and I was still informed incorrectly.

Here's what the website says today:

Here's my bill:

Called customer care, got the price changed to the correct charge (to the penny), but was told I'd still have to pay this €57 bill. Apparently if I leave I'll get a refund to my card from the mistake (assuming no additional call charges, which I won't have this month).

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