Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

samsung bad customer service

  • 04-03-2014 9:33pm
    #1
    myvadana
    Registered Users, Registered Users 2 Posts: 2 ✭


    I bought a galaxy tab in dec 2012, on nov 2013 it was not charging, call samsung, register for service, no one pickup until jan 2014, call again register new service call, this time they collect on 29th jan 2014, now today 4th march no news, three times i waste my money on making 0818 phone call, looks like their service provider www.Fonfix.ie lost, i dont know when i get my tablet back!!!! any one have similer experence with samsung?? worst customer service ever faced


Comments

  • #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Moved from comp & Tech.

    My Beer Glass collection site 🍺

    My Irish Callcards site



  • #3
    schemingbohemia
    Registered Users, Registered Users 2 Posts: 5,606 ✭✭✭schemingbohemia


    Did you buy it direct from Samsung? If not, your first port of call should be the shop/site you purchased it from.


  • #4
    Ericaa
    Registered Users, Registered Users 2 Posts: 534 ✭✭✭Ericaa


    I made the mistake of contacting Samsung about my phone instead of going to the store first. Now Samsung have been fine to me, it's their repair centers that don't seem to know what they're doing...


Advertisement