Technical Glitch: Prime Time

Elmo

So was it just SD viewers who saw this technical glitch or did it happen on the HD service?

twinklerunner

Elmo wrote: »

So was it just SD viewers who saw this technical glitch or did it happen on the HD service?

I switched from Sky to RTÉ1 HD on Saorview and it was working fine.

Elmo

twinklerunner wrote: »

I switched from Sky to RTÉ1 HD on Saorview and it was working fine.

Did it happen on RTÉ News Now, RTÉ One +1 and RTÉ One SD (on Soarview/UPC)?

Andy454

Non-Russian supporter at sat uplink centre?

SPDUB

Elmo wrote: »

Did it happen on RTÉ News Now, RTÉ One +1 and RTÉ One SD (on Soarview/UPC)?

It did on RTE One SD on UPC and Saorview ( I recorded the last 8 minutes of it ) and according to a thread in After Hours they pulled RTE1 +1

Don't know the situation about RTE News Now

It got to the BBC World Service!

http://www.bbc.com/news/world-europe-26431150

Andy454

Its a warning from the divine....

cml387

Who was looking after RTE's playout?
Nobody it seems.

byte

cml387 wrote: »

Who was looking after RTE's playout?
Nobody it seems.

They did say it was automated, and the delay was from trying to manually override it.

The Cush

From today's Indo, time to get rid of the SD feeds?

RTE bosses were unaware of a 13-minute glitch on one of the station's most popular programmes, because the problem only occurred on older televisions.
...
However, it later emerged that only viewers with standard-definition TV sets were affected by the fault while high-definition viewers were not.

RTE was unaware of the problem for some time because the glitch did not appear in the TV gallery where the programme's director and producer sit.

http://www.independent.ie/entertainment/tv-radio/rte-was-unaware-of-prime-time-glitch-30063366.html

formerly scottish paddy

The Cush wrote: »

From today's Indo, time to get rid of the SD feeds?

Yea that's OK on Saorview but what are they going to do about SKY? It seems that is where most viewers heard it (and recorded it for You Tube etc.)
Interesting though that RTÉ now regard HD as the main feed and barely monitor the "down-converter" SD feed.

Antenna

Kirsty Blake Knox – Updated 05 March 2014 06:46 AM

RTE bosses were unaware of a 13-minute glitch on one of the station's most popular programmes, because the problem only occurred on older televisions.

Should newspapers get someone technically competent to proof-read these articles?

A very old TV with a Saorview box would have been UNAFFECTED
A brand new HD TV working via a Sky box - AFFECTED

Sam Russell

Newspapers also use an automated system that no longer requires proof readers, so articles are sent out for the subscribers to check.

Andy454

Should they not have pulled the channel off air?

Lesson 101 - Of the TV Engineers Handbook when something's not working, here's some music.......

https://www.youtube.com/watch?v=crPl0ITIkS0

afatbollix

It looked like it was the out going encoder to sky that went to pot. As it is the encoder that was at fault it was the last thing in the chain and is imposable to take off air. Id say the engineer on that night it took them quite a while to figure out what was the issue and then to figure how to bypass the bit of kit that had failed.


Im sure a new viewer will be put in the TX suite & MCR to see the full chain of equipment and all off air services.

Also the not knowing for 13 minutes is a lie as Sky have a automated system where if a channel is on a freeze or loses audio or goes to black for more than 30 seconds they will ring the channel TX suite to see what is going on.

Mountjoy Mugger

Thread 9 months old. It's done.

icdg

We don't drag up old threds