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2 problems

  • 28-02-2014 5:41pm
    #1
    tomdempsey200
    Registered Users, Registered Users 2 Posts: 1,890 ✭✭✭


    hi 2 problems


    first one ..when i ring 1901 i try to setup the 'remember me' option

    i've done this a few times but the next time i ring it's forgotten me completely


    next problem
    i can't sign into ' my eircom ' even though i believe i'm using the correct password
    so i click on forgot password and i get this email link which doesn't work??
    i've gone round in circles a few times on it
    https://my.eircom.net/transactional/forgottenpassword?token=c18af93a3e1f749f7aee4e336d7aac6f

    any ideas thanks


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    tomdempsey200 wrote: »
    hi 2 problems


    first one ..when i ring 1901 i try to setup the 'remember me' option

    i've done this a few times but the next time i ring it's forgotten me completely


    next problem
    i can't sign into ' my eircom ' even though i believe i'm using the correct password
    so i click on forgot password and i get this email link which doesn't work??
    i've gone round in circles a few times on it
    https://my.eircom.net/transactional/forgottenpassword?token=c18af93a3e1f749f7aee4e336d7aac6f

    any ideas thanks

    [font=Times New Roman","serif]Hi tomdempsey200

    There have been some issues with the 'remember me' option on 1901 and I will report this to operations as an example.[/font]
    [font=Times New Roman","serif]In relation to the 'my eircom' issues you are experiencing I can confirm that if you have upgraded to efibre this service will be unavailable. If you have not upgraded to efibre then please PM me your landline and account number and I'll look in to this further for you.[/font]
    [font=Times New Roman","serif] [/font]
    [font=Times New Roman","serif]Thanks[/font]
    [font=Times New Roman","serif] [/font]
    [font=Times New Roman","serif]Al[/font]


  • #3
    tomdempsey200
    Registered Users, Registered Users 2 Posts: 1,890 ✭✭✭tomdempsey200


    any word yet on this?

    1901 service is down today as well
    I've tried it on a few phones

    thanks


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