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Company no longer trading/faulty product

  • 20-02-2014 8:45am
    #1
    handsome ken
    Registered Users, Registered Users 2 Posts: 22 ✭


    I was wondering what I can do with a faulty product purchased from a company who recently went into liquidation and is no longer trading? Who do I go to for this to be sorted out? I know my contract of sale is with the retailer but seeing as they are no longer in existance, can I go direct to the manufacturer for a refund or replacement?


Comments

  • #2
    thehouses
    Registered Users, Registered Users 2 Posts: 445 ✭✭thehouses


    I would try contacting the manufacturer - citizensinformation.ie may be a help too.


  • #3
    doubtfir3
    Registered Users, Registered Users 2 Posts: 338 ✭✭doubtfir3


    If the product is within its warranty period then the manufacturer should sort it out for you, if it is outside the manufacturer warranty period you could try contacting the liquidator, but I wouldn't hold out too much hope if you have to go down that route tbh.


  • #4
    sandin
    Closed Accounts Posts: 1,594 ✭✭✭sandin


    manufacturer will only look at repair or replacement is a verifiable manufacturing fault has occurred.

    The manufacturer will not give you a refund.


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