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Can't access touch site

  • 18-02-2014 12:25am
    #1
    Registered Users, Registered Users 2 Posts: 18,964 ✭✭✭✭


    This post has been deleted.


Comments

  • Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    Cant access touch site on mobile or local internet


  • Registered Users, Registered Users 2 Posts: 9,841 ✭✭✭lertsnim


    Problems here too


  • Registered Users, Registered Users 2 Posts: 7,265 ✭✭✭RangeR


    +1


  • Moderators, Arts Moderators Posts: 35,742 Mod ✭✭✭✭pickarooney


    same here from several locations.


  • Closed Accounts Posts: 913 ✭✭✭tomaussie


    Same here.

    I'm getting 'server cannot be found' on my iPhone.

    Working fine on my macbook though.


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  • Registered Users, Registered Users 2 Posts: 4,695 ✭✭✭December2012


    Same since 9 pm last night for me.


  • Registered Users, Registered Users 2 Posts: 47 cregganna


    +1

    Problem is that you have lost the touch.boards.ie from your DNS:

    nslookup
    > server ns10.dnsmadeeasy.com
    Default Server:  ns10.dnsmadeeasy.com
    Address:  208.94.148.4
    
    > touch.boards.ie
    Server:  ns10.dnsmadeeasy.com
    Address:  208.94.148.4
    
    Name:    touch.boards.ie
    
    > www.boards.ie
    Server:  ns10.dnsmadeeasy.com
    Address:  208.94.148.4
    
    Non-authoritative answer:
    Name:    loadbalancer.boards.ie
    Addresses:  2a01:258:f000:3::108
              2a01:258:f000:3::107
              89.234.66.108
              89.234.66.107
    Aliases:  www.boards.ie
    
    > 
    


  • Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    Thanks for reporting this guys. We're looking into this as a high priority now.

    Sorry for the delay.


  • Posts: 50,630 ✭✭✭✭ [Deleted User]


    Another one who can't access here!

    I don't use the touch site but it won't even let me access the full site on my iPhone and defaults back to touch. m.boards is working intermittently.


  • Registered Users, Registered Users 2 Posts: 8,062 ✭✭✭Uriel.


    same issue here. since maybe 9ish last night as well.


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  • Registered Users, Registered Users 2 Posts: 18,964 ✭✭✭✭Mimikyu


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 5,785 ✭✭✭eddhorse


    Flushing the DNS can be done by going into Airplane Mode and back again.
    That didnt work for me. Either did rebooting the phone. Happens in 3G and Wifi.
    Vodafone and UPC.


    What did work on iPhone was to Reset network settings by tapping :
    Settings > General > Reset > Reset Network Settings.


  • Closed Accounts Posts: 913 ✭✭✭tomaussie


    This post has been deleted.


    It's working again on my iPhone too.


  • Closed Accounts Posts: 1,745 ✭✭✭whitebriar


    Edit-working for me now too.


  • Registered Users, Registered Users 2 Posts: 8,062 ✭✭✭Uriel.


    and me. PHEW!:)


  • Registered Users, Registered Users 2 Posts: 47 cregganna


    Yep touch.boards.ie now resolving. For the record:

    nslookup:
    tjewell@viapc:~$ nslookup
    > server ns10.dnsmadeeasy.com
    Default server: ns10.dnsmadeeasy.com
    Address: 208.94.148.4#53
    > touch.boards.ie
    Server:         ns10.dnsmadeeasy.com
    Address:        208.94.148.4#53
    
    Non-authoritative answer:
    touch.boards.ie canonical name = loadbalancer.boards.ie.
    Name:   loadbalancer.boards.ie
    Address: 89.234.66.108
    Name:   loadbalancer.boards.ie
    Address: 89.234.66.107
    >
    


  • Closed Accounts Posts: 12,687 ✭✭✭✭Penny Tration


    Working again for me, too.

    Fair play to the staff for sorting it quickly :)


  • Registered Users, Registered Users 2 Posts: 2,103 ✭✭✭misslt


    Hi,

    Don't know if its just me but the touch site keeps reverting to the desktop site on my phone.

    m.boards.ie seems to be okay though.


  • Closed Accounts Posts: 161 ✭✭Boards.ie: Alvis


    misslt wrote: »
    Hi,

    Don't know if its just me but the touch site keeps reverting to the desktop site on my phone.

    m.boards.ie seems to be okay though.

    On your phone, if you are on the desktop site, you can click on the "Touch site" link in the footer to set a preference for loading the touch site. The link can be found between the "Contact Us" and "Log out" links.

    This sets a cookie that makes your preference persist. If your cookies are cleared, it will forget that preference. Out of curiosity, what phone do you have?


  • Registered Users, Registered Users 2 Posts: 2,103 ✭✭✭misslt


    On your phone, if you are on the desktop site, you can click on the "Touch site" link in the footer to set a preference for loading the touch site. The link can be found between the "Contact Us" and "Log out" links.

    This sets a cookie that makes your preference persist. If your cookies are cleared, it will forget that preference. Out of curiosity, what phone do you have?

    I have a Galaxy S4. That's really strange, I did clear my cookies yesterday when the touch site was down but after it came back up I was using the touch site as normal (ie I had a period of normal use after clearing my cookies).

    Fixed now anyway, thanks a lot!


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