Malaysian airline error checking in online

stoves1

looking for help here, heading to sydney on mon morning , dub-heathrow- kuala lumpar-sydney, booked with budget air.ie i have all the details incl e-ticket, malaysian flight leaves london 10.50am mon, so trying to do their online check in, when all details are in by me incl passport no etc, and i press continue it comes back with ER2003, contact malaysian airlines, any ideas, or at his stage would i be better just going to dublin airport on mon morning with my eticke etc and take it from there, there are two of us booked under one booking and would like to be seated together?

Sheldons Brain

If you are travelling on one ticket everything can be done at Dublin.

Red Pepper

stoves1 wrote: »

looking for help here, heading to sydney on mon morning , dub-heathrow- kuala lumpar-sydney, booked with budget air.ie i have all the details incl e-ticket, malaysian flight leaves london 10.50am mon, so trying to do their online check in, when all details are in by me incl passport no etc, and i press continue it comes back with ER2003, contact malaysian airlines, any ideas, or at his stage would i be better just going to dublin airport on mon morning with my eticke etc and take it from there, there are two of us booked under one booking and would like to be seated together?

Don't bother checking in online. Malaysian Airlines don't use the online printouts, they will insist on a traditional boarding pass at Heathrow. You might be able to get one in Dublin but I suspect you will need to go to the transfer desk at Heathrow instead. The transfer desk at T1 will sort you out before you go to T4.

killbillvol2

Sheldons Brain wrote: »

If you are travelling on one ticket everything can be done at Dublin.

Not with Malaysian.

Red Pepper wrote: »

Don't bother checking in online. Malaysian Airlines don't use the online printouts, they will insist on a traditional boarding pass at Heathrow. You might be able to get one in Dublin but I suspect you will need to go to the transfer desk at Heathrow instead. The transfer desk at T1 will sort you out before you go to T4.

Pretty sure he can't get one in Dublin unless it's changed very recently so the transfer desk will be the way to go.

mel.b

I flew with Malaysian in Dec from Dub to Oz. they will check you in Dub for all your flights, but you may need to go to the transfer desk at the next airport to get your onward boarding passes.

For whatever reason MH don't have DUB on their actual website, which means you can only book through 3rd party websites and hence can't check in online, choose seats etc

stoves1

Many thanks for all your replies, will update and tell you how I got on, after I head to dub airport