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New phone line

  • 12-02-2014 1:54pm
    #1
    adr_sullivan
    Registered Users, Registered Users 2 Posts: 157 ✭✭


    h there,

    i had a new phoe line nstalled about 2 weks ago. the modem and the phone arrived yeterday.

    how long is the wait until everything is connected.

    i spent 40 minutes on the phone to the broadband support unit and they couldnt help.

    also rang the customer helpline. i was told that there was under a 2 minute wait - i got cut off 10 minutes later. so i rang back and eventually gave up after another 10 minutes.

    thanks


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    adr_sullivan wrote: »
    h there,

    i had a new phoe line nstalled about 2 weks ago. the modem and the phone arrived yeterday.

    how long is the wait until everything is connected.

    i spent 40 minutes on the phone to the broadband support unit and they couldnt help.

    also rang the customer helpline. i was told that there was under a 2 minute wait - i got cut off 10 minutes later. so i rang back and eventually gave up after another 10 minutes.

    thanks
    Hi adr_sullivan

    If you would like to PM me your account number or landline number I'll be able to look in to this further for you.

    Thanks

    Al


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