Ryanair Customer Support Broken?

Xinkai

hey all, no other idea where to post, just trying to contact Ryanair there to change a flight detail after a glitch in their system decided to mess up my flying date, but can't seem to get in touch with them.

I know their opening a new service center soon, but they wouldn't take all their numbers down already, would they? Even the numbers in the confirmation e-mail say they're not in use, hell, even the airport desk one is not in use!

Sorry for posting here again, but it's AH, maybe people can complain about them here too

wazky

Hang on there and I'll give Michael a shout.

darkpagandeath

They have Customer support ?

Chancer3001

I'm surprised at this. They're usually so good.

Last time I needed to complain they only had a fax number .

Last year.

Fax.

Tokyo

Yep, Ryanair Customer Support stopped working somewhere around 1993, hasn't been seen since...

kneemos

darkpagandeath wrote: »

They have Customer support ?

This is it.

SpaceTime

From what it says on their website, they've regular customer care at a smaller price per min and premium customer care at 95c per min.

That being said, it is a Sunday afternoon. You might find they've lighter staffing. Maybe phone at like 9am on Monday and you are more likely to find a less busy and better staffed call centre? At least that's what I'd guess anyway, I've never had any reason to phone Ryanair before.

http://www.ryanair.com/en/questions/contact-numbers

Xinkai

Tried all the numbers, I'm just getting this number is not in use, or disconnected

Conmaicne Mara

This is a trick question isn't it?

anncoates

SpaceTime wrote: »

From what it says on their website, they've regular customer care at a smaller price per min and premium customer care at 95c per min

Wtf

FudgeBrownie

Pretty sure their customer support has always been broken.

sawdoubters

I am surprised theres a glitch in their system

theres a glitch fee of 20 euro

and 300 euro to fix your ticket dates


http://answers.google.com/answers/threadview/id/284702.html

MadsL

Just rebook OP, it will be cheaper and less hassle in the long run. Email them to cancel the other flight and argue for months over email. Or drive to the airport and deal with it there.

keith16

anncoates wrote: »

Wtf

I love the use of non-capitalised Wtf.

Nowhere nearly as disbelieving as WTF.

No, Wtf is, more accepting, knowing. Remorseful almost.

kneemos

keith16 wrote: »

I love the use of non-capitalised Wtf.

Nowhere nearly as disbelieving as WTF.

No, Wtf is, more accepting, knowing. Remorseful almost.

I like it with an actual or dafug is also quite good.