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synaptics keeps crashing

  • 05-02-2014 2:12pm
    #1
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭


    I have a Compaq nc6400 running Windows XP and only recently synaptics started to crash.

    :mad: very anoyying as i have to restart the laptop in order for it to work again.

    Can someone help me please.


Comments

  • #2
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    JAMES VTI S wrote: »
    I have a Compaq nc6400 running Windows XP and only recently synaptics started to crash.

    :mad: very anoyying as i have to restart the laptop in order for it to work again.

    Can someone help me please.

    Try unistalling the driver and reinstalling with the current one available from Synaptics.
    http://www.synaptics.com/resources/drivers

    Have you a USB mouse that you could use in the meantime?


  • #3
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭JAMES VTI S


    I updated to the newest version I have no other mouse


  • #4
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    JAMES VTI S wrote: »
    I updated to the newest version I have no other mouse

    Have you tried a system restore to a point where it wasn't crashing?


  • #5
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭JAMES VTI S


    I have no points saved ...


  • #6
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    JAMES VTI S wrote: »
    I have no points saved ...

    Is XP updated to the last Service Pack released?


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  • #7
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭JAMES VTI S


    mordeith wrote: »
    Is XP updated to the last Service Pack released?

    3 ? Is it


  • #8
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    JAMES VTI S wrote: »
    3 ? Is it

    yeah.

    Do get an error message?


  • #9
    JAMES VTI S
    Registered Users, Registered Users 2 Posts: 2,089 ✭✭✭JAMES VTI S


    You will have to restart


  • #10
    mordeith
    Registered Users, Registered Users 2 Posts: 5,278 ✭✭✭mordeith


    Hve you tried downloading the relvevant driver from the HP webiste? (I know you've tried the latest one from Synaptics but if may not be fully compatible with your OS version)
    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=ca&cc=ca&lang=en&lang=en&sp4ts.oid=1847704&ac.admitted=1391779103551.876444892.199480143

    Make sure to fully uninstall old driver first. The thing about that is you may be forced to use your keyboard to install the driver afterwards. Shouldn't be a problem if you save the install file to your desktop and use mose keys to navigate to file and enter to start the install procedure.


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