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  • 04-02-2014 02:40PM
    #1
    Registered Users, Registered Users 2 Posts: 824 ✭✭✭


    What is a typical length of time for customs to hold on to a package. I am waiting for some items from the US. According to the tracking no it came in the country on January 27th but hasn't gone anywhere since.
    Also is there any way of contacting them to find out what the story is. I've looked for contact no's but had no luck.


Comments

  • Registered Users, Registered Users 2 Posts: 2,806 ✭✭✭recipio


    About a week is typical. Never had to contact them but query everything they do - they are not infallible. Expect your packet to be opened and not resealed. You will have more luck asking the shipping company.


  • Registered Users, Registered Users 2 Posts: 824 ✭✭✭pbarr


    I can't even see any way of contacting them directly. I tried a couple of numbers earlier but got nowhere with them.


  • Closed Accounts Posts: 1,594 ✭✭✭sandin


    you didn;t look far - this comes up 1st listing in google -scroll down to An Post parcels Portlaoise.

    http://www.revenue.ie/en/contact/east-south-east-region.html


  • Registered Users, Registered Users 2 Posts: 824 ✭✭✭pbarr


    sandin wrote: »
    you didn;t look far - this comes up 1st listing in google -scroll down to An Post parcels Portlaoise.

    http://www.revenue.ie/en/contact/east-south-east-region.html

    Thanks I'll take a look there and see if I can find the number I want.


  • Registered Users, Registered Users 2 Posts: 6,892 ✭✭✭allthedoyles


    The Customs in Portlaoise is 051 862850

    Yes - Thats not a Portlaoise area-code . - But it is the number for Customs Portlaoise

    You can also contact them on 05786 34600


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