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E-Fibre keeps cutting out

  • 02-02-2014 6:12pm
    #1
    James__10
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭


    I got E-Fibre installed a few weeks ago but it cuts out on average about 10 times a day. I have a number of devices connected to the modem 2 mobile phones, iPad, laptop and Sky on demand. I'm in Dundalk btw.

    Any idea why this keeps happening?


Comments

  • #2
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    Are you losing the connection completely or is the wifi dropping?


  • #3
    James__10
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭James__10


    Wifi is dropping , a red light appears on the router for a few minutes then disappears


  • #4
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    Do you have the filters installed?


  • #5
    James__10
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭James__10


    Filters? The efibre engineer came out and installed everything


  • #6
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    James__10 wrote: »
    Wifi is dropping , a red light appears on the router for a few minutes then disappears

    You're losing authentication. Call Eircom.


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  • #7
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    What are your stats like?


  • #8
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    the_syco wrote: »
    Do you have the filters installed?

    No filters needed with fibre.


  • #9
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    jca wrote: »
    No filters needed with fibre.
    Ah cool. Cheers for the info.


  • #10
    fat-tony
    Registered Users, Registered Users 2 Posts: 2,711 ✭✭✭fat-tony


    Just to be clear - there is a filter, but it's in the master socket (NTU) and covers all the phone extensions in the premises.


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