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BMW 5 Series door sealing fail on new car

  • 26-01-2014 7:12pm
    #1
    Brodick
    Registered Users, Registered Users 2 Posts: 109 ✭✭


    Hi. I have a 6 month old BMW 5 Series car and the door seal is failing.

    The garage says it's fair wear and tear caused by me rubbing against it as I enter and or exit the car. They say it's not a warranty issue.

    The damage is in the form of a tear in the rubber and while it may correspond with me rubbing against it as I get in and out of the car I cannot accept that this is fair wear and tear. The repair cost is €230 and if it is fair wear and tear I will encounter this cost every 6 months or so..

    Has anyone else had this problem?


Comments

  • #2
    Damien360
    Registered Users, Registered Users 2 Posts: 6,784 ✭✭✭Damien360


    How should I put this. Are you one of those that get into your car holding part of the top of the door frame or get out by pulling yourself using the a-frame section of the door frame.

    I have never had a door seal fail quickly on any car but I know someone who managed to pull the seal loose on a mondeo by getting in and out as described above. He was a large rugger bugger type with huge frame, built like a tank and had to use the method above.

    This is neither abusive or tongue in cheek so please do not see it that way.


  • #3
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,523 ✭✭✭✭colm_mcm


    Is it the seal on the body?


  • #4
    Brodick
    Registered Users, Registered Users 2 Posts: 109 ✭✭Brodick


    It's the seal on the body. The passenger one is failing too but not so badly.

    The fail is a rip in the rubber seal.


  • #5
    mickdw
    Registered Users, Registered Users 2 Posts: 23,688 ✭✭✭✭mickdw


    If both are failing it is quite odd.
    Unless as said earlier, you are doing something specific to damage both sides, I wouldnt be having this crap re normal wear and tear.


  • #6
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,523 ✭✭✭✭colm_mcm


    Maybe try another dealer?

    Is it the dealer you bought the car from?


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  • #7
    Gumbo
    Moderators, Society & Culture Moderators Posts: 40,370 Mod ✭✭✭✭Gumbo


    These things tend to rip when people getting in and out rub against them. Either with their bodies, or stuff they carry along. Post a pic of its location.


  • #8
    dhog4n
    Registered Users, Registered Users 2 Posts: 147 ✭✭dhog4n


    I can see how a particular pattern of behaviour when getting into or out of the car might be a possible cause.

    However, I have the (mis)fortune of owning a 20 year old well used commercial jeep, a 31 year old fiat and a 33 year old pickup and the seals are fine on all of them. I have seen perished seals and ripped seals but never a pattern of failure as you describe with the seals going on both sides.

    If this is a common fault, it will be mentioned on brand owners club forums so google a bit and see what you find out. Also ask what you can do to avoid it happening again - it's a new car after all.


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