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Can't see files on my Galaxy S4 when connected to PC

  • 26-01-2014 9:25am
    #1
    nkay1985
    Registered Users, Registered Users 2 Posts: 6,975 ✭✭✭


    Hi all,

    Have a bit of a problem I'm hoping someone will be able to help me with. I have a Galaxy S4 and when I connect it to a PC using MTP, I can see loads of folders on the device when I browse through Windows Explorer but all these folders are empty. Specifically I'm trying to transfer some videos and photos that I need for work and within the DCIM folder, there's no Camera folder.

    If I check the details of an image from my phone, the path is given as "/storage/emulated/0/DCIM/Camera/***.jpg".

    I've done a good bit of Googling on this issue this morning and haven't found anything of use yet.

    I've had the phone since October or November but it's set to automatically sync with dropbox or I upload directly from the phone so I've never had to use it this way before. I don't have access to WiFi so that's not an option in this instance and I figure I should get this sorted anyway.

    Any help would be greatly appreciated.

    Thanks.


Comments

  • #2
    ongarite
    Registered Users, Registered Users 2 Posts: 8,372 ✭✭✭ongarite


    Do you have a screen lock or PIN code on your phone?
    You will need to enter this to get access to your phone's content if connected to PC.


  • #3
    nkay1985
    Registered Users, Registered Users 2 Posts: 6,975 ✭✭✭nkay1985


    ongarite wrote: »
    Do you have a screen lock or PIN code on your phone?
    You will need to enter this to get access to your phone's content if connected to PC.

    Nope, I don't.


  • #4
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    sometimes the contents of the folders can take some time to display if the device is already in use. would your anti-virus scanner or anything be trying to scan the entire contents of the phone or anything?


  • #5
    nkay1985
    Registered Users, Registered Users 2 Posts: 6,975 ✭✭✭nkay1985


    Random wrote: »
    sometimes the contents of the folders can take some time to display if the device is already in use. would your anti-virus scanner or anything be trying to scan the entire contents of the phone or anything?

    I don't think so but I'll try again tomorrow and will leave it for a while.


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