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Billing query

  • 21-01-2014 5:24pm
    #1
    Sandor Dima
    Registered Users, Registered Users 2 Posts: 1 ✭


    Hi,I m Sandor Dima,
    adress:<snip>

    Contract account no.:<snip>

    I m a new costumer of El.Ireland,and my first bill is 63,58 eur..I will pay the bills by Direct debit mandate.But,you take me out from my bank account today 204,80 eur. I want to ask,why? Its an 63,58 eur.bill,not 205 eur !! Thanks,Sandor Dima.


Comments

  • #2
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Please don't post your personal information here where it is publically viewable. If the Reps need your info, they will ask you to send them a Private Message (PM).

    How can I? User's guide to some features on the new site



  • #3
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi Sandor Dima,

    If you send us a private message confirming you are the account-holder and your address and telephone number, we will investigate this for you.

    You can send us a private message by going here.

    Thanks and regards,
    Una


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