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Problem with TV

  • 21-01-2014 6:23am
    #1
    Darrenf1969
    Registered Users, Registered Users 2 Posts: 30 ✭


    I am not sure where to post this message so hopefully here is okay, over a year ago I purchased a tv set which has only recently developed a fault, I know it is out of warranty as regards the shop, but I was wondering is it still under manufacturers warranty and how would I find this out


Comments

  • #2
    Nody
    Moderators, Category Moderators, Arts Moderators, Business & Finance Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 18,461 CMod ✭✭✭✭Nody


    Darrenf1969 wrote: »
    I am not sure where to post this message so hopefully here is okay, over a year ago I purchased a tv set which has only recently developed a fault, I know it is out of warranty as regards the shop, but I was wondering is it still under manufacturers warranty and how would I find this out
    Ignore the warranty; if you bought it in Ireland your consumer rights is what matters which means bringing the issue back to the shop and ask them for a resolution.


  • #3
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Post split out and moved to a new thread.

    OP - your consumer rights are stronger than a warranty. You are entitled to expect a product to last a reasonable time without defect (assuming no unreasonable wear and tear or misuse on your part).

    I would start by going back to the shop and asking them to help resolve the problem. You are entitled to a refund OR replacement OR repair. I suspect the shop might suggest a repair.


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