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iPhone 5S blue screen-keeps restarting

  • 19-01-2014 11:31pm
    #1
    steadyeddie08
    Registered Users, Registered Users 2 Posts: 76 ✭✭


    iPhone 5S keeps restarting and showing blue screen as well as other colours. I am aware of software problems caused by certain apps and hoped it would be sorted with 7.0.4.

    It is now happening 20-30 times a day.

    Reinstalled software using itunes but problem continues.

    Should I just contact apple or does anybody know if there is a fix for this?

    Thanks

    Eddie


Comments

  • #2
    djdunny
    Registered Users, Registered Users 2 Posts: 1,131 ✭✭✭djdunny


    Eddie when you reinstalled the software did you restore from a backup again or did you set it up as a new phone?

    Sometimes a backup can be corrupt and may actually put the fault back onto the iphone.

    Set it up as new for a while, if its happening 20-30 times a day then you shouldnt have to wait long to see if the issue is fixed.

    If it still happens then it may be a hardware fault and wil have to be repaired or replaced.


  • #3
    steadyeddie08
    Registered Users, Registered Users 2 Posts: 76 ✭✭steadyeddie08


    Rang Apple earlier after trying restore etc and they are replacing the phone.

    Eddie


  • #4
    dilallio
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭dilallio


    It's a common enough issue on the iPhone 5c/5s. Apple have fixed the issue in iOS 7.1 which is in beta at the moment. Not sure when it will be on general release.

    More info here.


  • #5
    keith_d99
    Registered Users, Registered Users 2 Posts: 1,933 ✭✭✭keith_d99


    dilallio wrote: »
    It's a common enough issue on the iPhone 5c/5s. Apple have fixed the issue in iOS 7.1 which is in beta at the moment. Not sure when it will be on general release.

    More info here.

    Yeah I get this issue very randomly on a 5S.
    It seems very different to the OPs issue (with blue screen and other colours), and the fact that it's happening 20-30 times a day.

    OP is right to get a replacement.


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