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PPI REFUND

  • 19-01-2014 2:35pm
    #1
    efendi
    Registered Users, Registered Users 2 Posts: 1 ✭


    hey

    I received a letter on the 23rd of December 2013 informing me that my PPI refund was lodged to my credit card.
    I do not know how well organised institution you are, but I closed my bank and credit card accounts with you at least two years ago. 
    I'm just curious now how how much time would I have to spend hanging on the phone trying to get a cheque issued instead. 
    What is the quickest way to get it sorted pretty please?

    P.S. I will not write a letter to your PO BOX in New Century House, because we have 2014 now and there are quicker ways of communicating.


    have a good day


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi efendi, 

    Thanks for you post. 

    Apologies for the inconvenience caused. 

    You can visit a BOI branch or call Credit Card Services. Calling Credit Card Services will probably be the better option.

    Credit Card Services are available on 0818 251 251 / 00 353 1 4044000 and representative assisted hours are 8am - 8pm Mon - Fri, 8am - 6pm Sat and 10am - 5pm Sun. 

    Thanks

    Billy


  • #3
    vandriver1
    Registered Users, Registered Users 2 Posts: 6 ✭vandriver1


    Hi completed and signed a form from bank of Ireland in missold ppi a coue of weeks ago. Just wondering how long does this process take before a refund is issued. Thanks kev


  • #4
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    vandriver1 wrote: »
    Hi completed and signed a form from bank of Ireland in missold ppi a coue of weeks ago. Just wondering how long does this process take before a refund is issued. Thanks kev
    Hi Kev,

    Thanks for contacting us on Boards.

    We have a detailed FAQ on credit card PPI.
    Please see section on 'How and when will you notify me, if my claim has been accepted' here

    Thanks

    Billy


  • #5
    vandriver1
    Registered Users, Registered Users 2 Posts: 6 ✭vandriver1


    Hi billy following on from my inquiry as regards ppi. At the base of form where bank details are to be given. I have given my credit union account number where my wages are paid in weekly through BANK of IRELAND Charleville. Co. Cork. as I currently don't hold a bank account. Will this be acceptable


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