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eircom disconnect

  • 16-01-2014 6:46pm
    #1
    stanley1
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭


    If I port my phone number to upc will i have to pay eircom disconnect fee, any idea how much this will be.

    TIA


Comments

  • #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Generally you need to give an isp a month's notice of leaving (providing you have completed the inital 12 month contract. I have never seen any mention of a charge for actually porting the number.


  • #3
    stanley1
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭stanley1


    dub45 wrote: »
    Generally you need to give an isp a month's notice of leaving (providing you have completed the inital 12 month contract. I have never seen any mention of a charge for actually porting the number.
    No, not leaving upc, leaving eircom.


  • #4
    stanley1
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭stanley1


    I should have said only phone line with eircom, I want to port that number to upc, is disconnect fee necessary.


  • #5
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,626 ✭✭✭wmpdd3


    Yes, Eircom use a phone line, UPC use a fiber optic line, how long have you been with Eircom, better to ask them rather than UPC, your account is with Eircom. 


  • #6
    stanley1
    Registered Users, Registered Users 2 Posts: 1,526 ✭✭✭stanley1


    wmpdd3 wrote: »
    Yes, Eircom use a phone line, UPC use a fiber optic line, how long have you been with Eircom, better to ask them rather than UPC, your account is with Eircom. 
    Been with them over 30 years.


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  • #7
    Boards.ie: Niamh
    Boards.ie Employee, Boards Employee 2, Boards Employee 3 Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Moved to eircom talk to forum.

    How can I? User's guide to some features on the new site



  • #8
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    stanley1 wrote: »
    If I port my phone number to upc will i have to pay eircom disconnect fee, any idea how much this will be.

    TIA

    Hi stanley1

    There would be a disconnection fee if a 30 day notice of intent to cancel is not given to eircom and if you are currently in contract with eircom.

    For more information or for advice in providing notice of intent to move please contact cancellations on free phone 1901 (enter your landline when asked by the automated voice and then chose options 4 then 3 when prompted).

    Thanks

    Al


  • #9
    Virgin Media: Brian
    Closed Accounts Posts: 16,507 ✭✭✭✭Virgin Media: Brian


    stanley1 wrote: »
    If I port my phone number to upc will i have to pay eircom disconnect fee, any idea how much this will be.

    TIA
    Hi Stanley1, 

    As you would be terminating your account with Eircom by porting your number away from them we'd recommend you contact Eircom with your account details and they can advise on this for you. 

    Thanks. 


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