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Faulty Visa Debit Cards

  • 15-01-2014 11:57am
    #1
    SOR2010
    Registered Users, Registered Users 2 Posts: 128 ✭✭


    HI I've a problem with my Visa Debit Card, At the ATM I get a message "Your card appears to be Faulty" but I can use inside at the counter,
    The problem really is this is the 4th card in less than 6 months!!

    Is there a problem with Faulty cards or am I just to Magnetic 


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi SOR2010. 

    Thanks for posting. 

    Please call your Bank of Ireland branch and a staff member will look into this for you.
    You can find a full list of branch contact numbers here

    Thanks

    Billy


  • #3
    Tony H
    Registered Users, Registered Users 2 Posts: 1,514 ✭✭✭Tony H


    SOR2010 wrote: »
    HI I've a problem with my Visa Debit Card, At the ATM I get a message "Your card appears to be Faulty" but I can use inside at the counter,
    The problem really is this is the 4th card in less than 6 months!!

    Is there a problem with Faulty cards or am I just to Magnetic 
    I'm another customer with a faulty visa debit card ,its been kept in a wallet and its falling apart ,clear plastic lifting off the edges and the CV number has disappeared as well ,hopefully BOI fix this issue and stop charging customer s for faulty products .


  • #4
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    [font=Verdana, sans-serif]Hi Tony H[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thank you for your post.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We are sorry to hear you are also experiencing difficulties with using your Visa Debit Card.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If you would like to raise your concerns directly with your branch, you can find contact details here[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]

    [font=Verdana, sans-serif]Alison[/font]


  • #5
    SOR2010
    Registered Users, Registered Users 2 Posts: 128 ✭✭SOR2010


    I found the issue after about 6 new cards I removed a fob from my Key ring which was for a Loyalty club at a Garage and haven't had a problem since, 
    Hope i havn't just jinx'd myself :)


  • #6
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    SOR2010 wrote: »
    I found the issue after about 6 new cards I removed a fob from my Key ring which was for a Loyalty club at a Garage and haven't had a problem since, 
    Hope i havn't just jinx'd myself :)
    We're glad to hear this SOR2010.

    Please let us know if you need help with any other query. 

    Thanks,
    Sarah


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