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Still no response for broadband

  • 13-01-2014 4:10pm
    #1
    Eoin247
    Registered Users, Registered Users 2 Posts: 829 ✭✭✭


    Hi,

    I applied for fiber broadband last Wednesday under the impression that i would recieve a response by the end of the week and have the broadband installed sometime this week. I got the confirmation email on Wednesday saying that they are processing my order, but it is now Monday and I have still gotten no response from Eircom about my order.

    Will I get the broadband this week? If not i would like to cancel my order as I need the broadband by the end of this week and another provider said i could have it before the week ends if i apply by Tuesday.

    Thanks


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Eoin247 wrote: »
    Hi,

    I applied for fiber broadband last Wednesday under the impression that i would recieve a response by the end of the week and have the broadband installed sometime this week. I got the confirmation email on Wednesday saying that they are processing my order, but it is now Monday and I have still gotten no response from Eircom about my order.

    Will I get the broadband this week? If not i would like to cancel my order as I need the broadband by the end of this week and another provider said i could have it before the week ends if i apply by Tuesday.

    Thanks
    Hi Eoin247

    If you would like to PM me your order number, address or account/landline number I'll look into this for you.

    Thanks

    Al


  • #3
    Eoin247
    Registered Users, Registered Users 2 Posts: 829 ✭✭✭Eoin247


    eircom: Alan wrote: »
    Eoin247 wrote: »
    Hi,

    I applied for fiber broadband last Wednesday under the impression that i would recieve a response by the end of the week and have the broadband installed sometime this week. I got the confirmation email on Wednesday saying that they are processing my order, but it is now Monday and I have still gotten no response from Eircom about my order.

    Will I get the broadband this week? If not i would like to cancel my order as I need the broadband by the end of this week and another provider said i could have it before the week ends if i apply by Tuesday.

    Thanks
    Hi Eoin247

    If you would like to PM me your order number, address or account/landline number I'll look into this for you.

    Thanks

    Al
    Thanks, sent a PM with email and address


  • #4
    Nonoperational
    Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    I ordered on December 30th and have heard nothing. Ridiculous. 


  • #5
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Eoin247 wrote: »
    eircom: Alan wrote: »
    Eoin247 wrote: »
    Hi,

    I applied for fiber broadband last Wednesday under the impression that i would recieve a response by the end of the week and have the broadband installed sometime this week. I got the confirmation email on Wednesday saying that they are processing my order, but it is now Monday and I have still gotten no response from Eircom about my order.

    Will I get the broadband this week? If not i would like to cancel my order as I need the broadband by the end of this week and another provider said i could have it before the week ends if i apply by Tuesday.

    Thanks
    Hi Eoin247

    If you would like to PM me your order number, address or account/landline number I'll look into this for you.

    Thanks

    Al
    Thanks, sent a PM with email and address

    Hi Eoin247

    Thank you for your PM. Unfortunately I have found no record of an order for your address and I'm afraid that the best advice I can offer is to contact the efibre team for further information on this. I'm very sorry for this inconvenience Eoin.

    Thanks

    Al


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